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Forum Discussion
RBK750 Keeps dropping connection, not connecting to satellites and only router
Guys please I need your help. We have three people working from home and my network keeps dropping. I paid over the top for RBK750 with a router and 2 satellites. it was good initially but now the ne...
There is a forum for your device. I'd try posting there.
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
A couple things.
1. Virgin tends to use modem/router combo devices. It causes a double nat and can sometimes cause issues.
https://kb.netgear.com/30186/What-is-Double-NAT
2. brick is great at blocking wifi. I've seen homes that use a wired backhaul either using moca adapters, powerline adapters, or just running ethernet. Mesh is great in concept but it runs off a wireless backhaul. If you're home isn't condusive to wireless backhauls, the connection between router/satellite won't be stable.