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Forum Discussion
Christian_R
Jul 16, 2021NETGEAR Employee Retired
RBK750 Series - Firmware Update v4.6.3.7
Hello Orbi AX Community,
We are excited to announce that we have started to roll out new firmware which enables NETGEAR Smart Parental Controls on RBK750 Systems. Customers with RBK750 series ...
B_K_C
Aug 11, 2021Initiate
Dieselrose wrote:
RBK750, and yeah my internet has gone from 900MBPS TO 6000MBPS when I do a speed test, and my Xbox Series X which I have CAT 6 Ethernet cable running to is now capped at 95MBPS download speed since this update!
Fix this now!
Same here, after firmware update my internet speed (link aggregation) from 1400mbps to 620mbps - reduced to more than half, this is rediculous!! I'm sooooo regretting doing the firmware update to V4.6.3.7
FIX THIS PLEASE!!!!!!!
CM1100 + (Orbi RBR750 + (2)RBS750)
Waliuddin
Aug 11, 2021Guide
You can downgrade from V4 to V3. Just go to www.support.netgear.com in the box type your model router number > Next page click Downloads > under Firmware and Software Downloads Click (+) Previous Versions > Download the latest V3 update file and then extract it. It will be a .chk file that you need to upload it.
Do the same steps for the satallites as well.
let me know if you need steps uploading the firmware to your router
Version 4 has decreased internet speed to more then HALF
CM1200> RBR750 + (2X) RBS750
- FURRYe38Aug 11, 2021Guru - Experienced User
Is this speed result at the RBRs internal speed test app or thru a external speed test app like Ooklas installable speed test app?
Waliuddin wrote:
You can downgrade from V4 to V3. Just go to www.support.netgear.com in the box type your model router number > Next page click Downloads > under Firmware and Software Downloads Click (+) Previous Versions > Download the latest V3 update file and then extract it. It will be a .chk file that you need to upload it.
Do the same steps for the satallites as well.
let me know if you need steps uploading the firmware to your router
Version 4 has decreased internet speed to more then HALF
CM1200> RBR750 + (2X) RBS750
- WaliuddinAug 11, 2021Guide
Q: Is this speed result at the RBRs internal speed test app or thru a external speed test app like Ooklas installable speed test app?
A: For me the Orbi Android App does not work properly. I tried to uninstall and install it back several times but it does not work. It keeps on crashing.
I do not see a need to download any speed test app. I just go to google and search for speed test and check the first four websites to check my speed. Even google has one. Also on an another note i also use my ISP provided web site which is xfinity.speedtest.com. I find ISP website a bit more exaggerated by ~150Mbps.
Question to Guru: So if at ISP modem you can get 1400Mbps on a hard wire; Why can you not get it on Orbi on a hard wire, after update to Version 4.
- FURRYe38Aug 11, 2021Guru - Experienced User
Waliuddin wrote:
Q: Is this speed result at the RBRs internal speed test app or thru a external speed test app like Ooklas installable speed test app?
A: For me the Orbi Android App does not work properly. I tried to uninstall and install it back several times but it does not work. It keeps on crashing.
I do not see a need to download any speed test app. I just go to google and search for speed test and check the first four websites to check my speed. Even google has one. Also on an another note i also use my ISP provided web site which is xfinity.speedtest.com. I find ISP website a bit more exaggerated by ~150Mbps. All this would not be accurate speed testing. Speed test with web sites only tests teh speed at the modem. Ooklas installable speed test app reports the speed thru the Isp modem, RBR and wired PC or wifi device.
Question to Guru: So if at ISP modem you can get 1400Mbps on a hard wire; Why can you not get it on Orbi on a hard wire, after update to Version 4. Test with Ooklas speed test app at the wired PC. Someone else reported that speeds seen with the Orbi app or RBRs speed test app is giving incorrect speed restults while speed testing with a speed test app on the wired PC gives to spec speeds.
- FURRYe38Aug 11, 2021Guru - Experienced User
And what browser are you using to downgrade to v3?
Which v3 FW files are you using?
Waliuddin wrote:
You can downgrade from V4 to V3. Just go to www.support.netgear.com in the box type your model router number > Next page click Downloads > under Firmware and Software Downloads Click (+) Previous Versions > Download the latest V3 update file and then extract it. It will be a .chk file that you need to upload it.
Do the same steps for the satallites as well.
let me know if you need steps uploading the firmware to your router
Version 4 has decreased internet speed to more then HALF
CM1200> RBR750 + (2X) RBS750
- WaliuddinAug 11, 2021Guide
If you connect ethernet to ISP router you get 1400 Mbps now if you connect ethernet to RBR750 you get 600 Mbps.
On V3 we did not have any problems.
Using Chrome and will downgrade to V3.2.18.1
Planning to make a Youtube Video on how to update and downgrade "MANUALLY". It would be pretty much the same across your different models.
What do you suggest???
- FURRYe38Aug 11, 2021Guru - Experienced User
Is this speed result at the RBRs internal speed test app or thru a external speed test app like Ooklas installable speed test app on a PC when speed testing with the RBR online? Reason for asking is that some are NOT seeing a speed degrade using external speed test app with the RBR online, and the speed results degrade is only seen on the RBRs web page speed test app.
Ok, was curious on the FW version.
So you downgraded the RBR first, then RBS?
Did you use the RBS web page to send the FW files?
What Browser did you use to download the FW files?
- pete7stepsAug 12, 2021TutorDowngrade firmware from V4 to V3 seems to be impossible (blocked or disabled)
- FURRYe38Aug 12, 2021Guru - Experienced User
Thanks for trying...
pete7steps wrote:
Downgrade firmware from V4 to V3 seems to be impossible (blocked or disabled)- AtllawAug 12, 2021StarI have the RBR 750. Seriously WTF? I have avoided updating the firmware because of all the bad reviews of v4.6.3.7, but last night it auto updated and I went from 940 mbps download, consistent, to 600mbps. Two pages of thread on problems, yet not a single reply from Netgear that they are even working on it or giving us a fix. Where is the product support????? Why didn’t they at least stop the autoupdates????????
- scobooAug 21, 2021Guide
I tried this with a tier 2 Netgear technical support agent and we didn't have any success. Have you verified this as a solution?