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Forum Discussion
Christian_R
Jul 16, 2021NETGEAR Employee Retired
RBK750 Series - Firmware Update v4.6.3.7
Hello Orbi AX Community,
We are excited to announce that we have started to roll out new firmware which enables NETGEAR Smart Parental Controls on RBK750 Systems. Customers with RBK750 series ...
Waliuddin
Aug 11, 2021Guide
If you connect ethernet to ISP router you get 1400 Mbps now if you connect ethernet to RBR750 you get 600 Mbps.
On V3 we did not have any problems.
Using Chrome and will downgrade to V3.2.18.1
Planning to make a Youtube Video on how to update and downgrade "MANUALLY". It would be pretty much the same across your different models.
What do you suggest???
Niko78
Aug 11, 2021Apprentice
Hi,
Did you succeed to downgrade to V3 version ?
I am only able to downgrade the RBS.
Like many people it is impossible for me to downgrade the RBR because the button to lauch manual upgrade is missing in the web interface :(
- MstrbigAug 13, 2021Master
Niko78 wrote:Hi,
Did you succeed to downgrade to V3 version ?
I am only able to downgrade the RBS.
Like many people it is impossible for me to downgrade the RBR because the button to lauch manual upgrade is missing in the web interface :(
I don't think Waliuddin tried it, as it is impossible to downgrade the RBR router. This came directly from Netgear support
- pete7stepsAug 13, 2021TutorI also tried to downgrade using tftp from my directly-connected mac. No luck.
- FURRYe38Aug 13, 2021Guru - Experienced User
Thanks for letting us know.
Ya I think the one users post isn't credible.
7 Series users will need to keep in contact with NG support. Hopefully this weill be fixed as soon as possible.
- dejan2604Aug 13, 2021Aspirant
I think Ng should immediately publish a nev FW version, which will be in reality the old one. In that way the users who installed the latest FW can immediately fix their problems and NG will get some time to correct the issues.
Thanks God I read this post before I started to update ...
- FURRYe38Aug 14, 2021Guru - Experienced User
Fixes don't get done over night. Just saying. NG is working on this.
- pete7stepsAug 14, 2021Tutor
Anyone know about Netgear switches not working when attached to RBR750? I have a Netgear GS116 which seems to work fine, but a GS308 and GS316 do not work. I have seen comments about power management features causing probs with the RBR but nothing official from Netgear. The GS316 worked fine before the firmware update. Now, anything attached to the GS3xx switch shows link light but cannot get an IP address. Connecting same device directly to router works fine.
- FURRYe38Aug 14, 2021Guru - Experienced User
Both 308 and 316 have the following which may cause problems with Orbi systems:
ENERGY EFFICIENT
ETHERNET (IEEE 802.3az)Your 116 series is a older generation GS which doesn't have the above features so why thats working.
NG GS-105/108v4, D-Link DGS-105/108 and HP ProCurve 1400/1800 series switches work for Orbi systems.
I haven't yet tested my 8 series loaded yesterday with v4 FW on the main home network yet. Thats coming soon where I have GS 1 series switches in place.
pete7steps wrote:
Anyone know about Netgear switches not working when attached to RBR750? I have a Netgear GS116 which seems to work fine, but a GS308 and GS316 do not work. I have seen comments about power management features causing probs with the RBR but nothing official from Netgear. The GS316 worked fine before the firmware update. Now, anything attached to the GS3xx switch shows link light but cannot get an IP address. Connecting same device directly to router works fine.
- pete7stepsAug 14, 2021TutorI understand, but I have a few issues with this:
1. Both switches worked fine until the fw upgrade.
2. There is no information from Netgear that Orbi does not support these switches
3. Why would Orbi suddenly have issues with 802.3az standard, making them incompatible with their own switches?
Note: I also have an older Cisco switch (SD2005) which also will not work with RBR750. - FURRYe38Aug 14, 2021Guru - Experienced User
Been a long known issue here in the forums with switches with "Green Ethernet" features not working well for Orbi systems.
Can't tell you why otherwise.
Try a factory reset and see if this helps any.
I just put my two RBS850s online and there connected via ethernet thru GS105/108 swiches I have.
- AggedwNGAug 16, 2021ApprenticeAdd internet crashes while downloading (literally anything) over ethernet, to the list of issues with this fw.. This started happening on my RBR750 recently and only when connected to the router via ethernet and trying to download (mine was system updates, software updates and differing sizes of random files tested varying from ~300 mb - 18 gb). Tested across all 3 lan ports and various wired devices (desktop, laptop, game console), same results. Brings down the entire network which only way to get access/connectivity back is a hard power cycle of the router every single time. I have a post on the forums and a case open about this. If I bypass the router (direct line to device from ONT), zero issues. Factory reset does not resolve or mitigate the issue from what I've tried. Connected an old Asus RT-AC68U in place of the RBR750 and cannot replicate the issue so ISP/Service is not the factor here. Could be that the router lan ports are crapping out (router is only 2 months old) but I'm able to do just about anything while wired except download, which is odd. Speed tests are consistent as well, even while wired (except from the router to Ookla, which is a known issue). Wireless connectivity to the router (streaming, which is only what my wireless connected devices do) appears unaffected and does not seem to be suffering the same issue. As long as no one tries to download anything over ethernet, everything is fine.. Else, the router and network crashes. Getting a little aggravated since I work remote and this could end up being a big problem for me and since we cannot downgrade from this fw, could end up being a costly one as well..
- FURRYe38Aug 16, 2021Guru - Experienced User
Please continue to post here:
Thank you.
- mcnitzkenAug 18, 2021Guide
I tried downgrading the main router with the tftp and also and had no luck :(
- scobooAug 21, 2021Guide
I had the EXACT same experience with the Netgear tier 2 support agent. I only got "No" as an option as to whether to proceed with the downgrade. It appears that it is NOT possible to downgrade and revert to the prior stable f/w
- Kevin923846Sep 21, 2021Star
Shame on Netgear. How do they leave this FLAWED firmware update still posted when they knew about this disaster. I just foolishly updated today. This is really pathetic.