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Forum Discussion
Christian_R
Jul 16, 2021NETGEAR Employee Retired
RBK750 Series - Firmware Update v4.6.3.7
Hello Orbi AX Community,
We are excited to announce that we have started to roll out new firmware which enables NETGEAR Smart Parental Controls on RBK750 Systems. Customers with RBK750 series ...
scoboo
Aug 21, 2021Guide
Hello,
Did you ever resolve this? We have the EXACT same problem!
I even 'upgraded' from the RBK 750 to the RBK753S. As long as the router had firmware 3.1.18.1, we got accurate speed and the wifi did not drop. But then Netgear removed the option to select whether to auto-upgrade f/w...which means our f/w auto-upgraded to 4.6.3.7!! So now we're back to the exact same problem as you identified in this post.
Any ideas?
The agent I spoke with today at Netgear is escalating this issue to a senior technical lead.
Thanks
Scott
FURRYe38
Aug 21, 2021Guru - Experienced User
DO you have a 2ndary around that you can use infront of the RBR? If you do, you could block the auto update feature with this router and prevent the update to v4. Until NG fixes this issue.
scoboo wrote:
Hello,
Did you ever resolve this? We have the EXACT same problem!
I even 'upgraded' from the RBK 750 to the RBK753S. As long as the router had firmware 3.1.18.1, we got accurate speed and the wifi did not drop. But then Netgear removed the option to select whether to auto-upgrade f/w...which means our f/w auto-upgraded to 4.6.3.7!! So now we're back to the exact same problem as you identified in this post.
Any ideas?
The agent I spoke with today at Netgear is escalating this issue to a senior technical lead.
Thanks
Scott