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Forum Discussion
Christian_R
Jul 16, 2021NETGEAR Employee Retired
RBK750 Series - Firmware Update v4.6.3.7
Hello Orbi AX Community,
We are excited to announce that we have started to roll out new firmware which enables NETGEAR Smart Parental Controls on RBK750 Systems. Customers with RBK750 series ...
CovertOp007
Aug 31, 2021Aspirant
Running an RBR750 and two satellites.Since upgrading to FW v4.6.3.7 have major connectivity issues between the router and satellites.
WiFi and Satellite Wired connections are significantly slower (somtimes over 200Mbps slower) than previously. Sometimes completely non responsive.
Purchased on 09/06/2020 @ Costco, worked perfectly until last month with update.
Internet connection from ISP works fine when plugged directly into computer reads 950Mbps up and down.
Satellites continuously seem to begin pulsating white, then may show solid Amber, Blue or Magenta for a time. Eventually begin to pulsate white again and repeat.
Have hard reset the entire system.
Have tried to rollback the FW to v3.2.18.1 - was succesful in the roll back on the Satelites, however, only temporarily. They keep auto updating back to the current.
Can't update the router to 3.2.18.1, when attempting to do so, there is no "Yes" button to click to confirm that I want to install an older version than the current unstall, only the "No" button shows up (tried in multiple browsers to verify).
I see I'm not the only person reporting these problems. Any update from NG on a coming solution?
TIA
- FURRYe38Aug 31, 2021Guru - Experienced User
https://community.netgear.com/t5/Orbi-AX/RBK750-Series-Firmware-Update-v4-6-3-7/m-p/2130584/highlight/true#M18586
https://community.netgear.com/t5/Orbi-AX/RBK750-Series-Firmware-Update-v4-6-3-7/m-p/2131307/highlight/true#M18670
CovertOp007 wrote:
Running an RBR750 and two satellites.Since upgrading to FW v4.6.3.7 have major connectivity issues between the router and satellites.
WiFi and Satellite Wired connections are significantly slower (somtimes over 200Mbps slower) than previously. Sometimes completely non responsive.
Purchased on 09/06/2020 @ Costco, worked perfectly until last month with update.
Internet connection from ISP works fine when plugged directly into computer reads 950Mbps up and down.
Satellites continuously seem to begin pulsating white, then may show solid Amber, Blue or Magenta for a time. Eventually begin to pulsate white again and repeat.
Have hard reset the entire system.
Have tried to rollback the FW to v3.2.18.1 - was succesful in the roll back on the Satelites, however, only temporarily. They keep auto updating back to the current.
Can't update the router to 3.2.18.1, when attempting to do so, there is no "Yes" button to click to confirm that I want to install an older version than the current unstall, only the "No" button shows up (tried in multiple browsers to verify).
I see I'm not the only person reporting these problems. Any update from NG on a coming solution?
TIA