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Forum Discussion
Solved
RBK750 Series - Firmware Update v4.6.3.7
Hello Orbi AX Community,
We are excited to announce that we have started to roll out new firmware which enables NETGEAR Smart Parental Controls on RBK750 Systems. Customers with RBK750 series ...
Here is the latest update from my trying:
1. Downgrade the Firmware to V3.2.10.10 for both Router and the Satellite, which is the very first Firmware version. Using the way I mentioned in previous thread that pressing F12 in the downgrade page and unhide the Yes button.
This Firmware version has Telnet option on Debug page.
2. After that, perform factory reset on both Router and the Satellite.
3. Finish basic configuration, but DO NOT connect to internet yet.
4. Enable Telnet option on both Router and the Satellite in their Debug.html page.
5. Telnet connect to both devices, and ran the following:
nvram set auto_upgrade_enable=0
nvram set ver_check_https_svr1=http.fw.updates1.aaa.com
nvram set ver_check_ftp_svr1=updates1.aaa.com
nvram set ver_check_ftp_svr2=updates1.aaa.com
nvram set ver_check_ftp_svr3=updates1.aaa.com
nvram set lang_check_ftp_svr=updates1.aaa.com
nvram set install_fw_upgrade_latest=0
nvram set ver_check_enable=0
nvram set ver_check_ftp_password=aaa@aaa
nvram set control_cloud_backend_fw_url=https://http.fw.updates1.aaa.com
nvram set promotion_server=updates1.aaa.com
nvram commit
6. Make sure the above run on both devices.
7. Go to Managment page -> Advanced -> Security -> Block Sites :
a. Keyword Block set to "Always"
b. Add the following key words:
http.fw.updates1.netgear.com
updates1.netgear.com
c. Click Apply.
8. Perform a Soft reboot from Advanced Home : -> Reboot -> Connect back to the Internet.
9. After that, my firmware update page showing this:
Status:
Router RBR750 RBR750 V3.2.10.10 Service unreachable
Satellite RBS750 Orbi Satellite-1 V3.2.10.10 Service unreachable
10, I will monitor for a day or so to see if this works.
Update: It has been more than 2 weeks. My Router and satellite stayed on V3 Firmware and running smoothly. For anyone who wants to try the workaround, you can refer to my previous post.
NG support called me last week to ask how my self-troubleshooting was going, I told them they should be ASHAMED of putting “Provide World’s leading stable Wireless solution” slogan on the product packaging box.
Back in July I upgraded my firmware to v4.6.3.7 and immediately lost the ability for my printer to connect via Wi-Fi. Multiple contacts with support got nowhere with a solution. I then had to leave town for a couple of months for business at which time my crappy 90 day support ended. By the time I got back 80 percent of my devices could no longer connect to Wi-Fi. Factory reset the router and started over. Things would work for a short time then again lose the ability to connect. I contacted support again and got them to make an exception and talk to me. They decided to send me a replacement unit but again with the same version of Firmware the same problem exists. Of course now I have no support and have a 5 month old brick on my hands. Not at all happy with Netgear for having horrible support policies and releasing very buggy firmware with no fix.
Please contact a forum moderator and ask them about the beta:
in meantime, try and downgrade to v3 using Xcelebric process:
Seems to bring stability back to Orbi systems:
Jlhardwick wrote:
Back in July I upgraded my firmware to v4.6.3.7 and immediately lost the ability for my printer to connect via Wi-Fi. Multiple contacts with support got nowhere with a solution. I then had to leave town for a couple of months for business at which time my crappy 90 day support ended. By the time I got back 80 percent of my devices could no longer connect to Wi-Fi. Factory reset the router and started over. Things would work for a short time then again lose the ability to connect. I contacted support again and got them to make an exception and talk to me. They decided to send me a replacement unit but again with the same version of Firmware the same problem exists. Of course now I have no support and have a 5 month old brick on my hands. Not at all happy with Netgear for having horrible support policies and releasing very buggy firmware with no fix.
Ok have contact a forum moderator and ask them about the beta:
has anyone else contacted =and hear back yet. how long did it take ?
do thank everyone for the downgrade procedures but not gonna do it lol too much to do for the price paid foe the device. NG should do it for us
/ have a simpel way to fall back and stop the upgrade. mayeb others Companies have the ability.
it is just so shoicking at the speed they are going to produce a fix or easy method ot fall back. Heck at my job if i reacted at this pace woudl have been let go lol