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Solved
RBK750 Series - Firmware Update v4.6.3.7
Hello Orbi AX Community,
We are excited to announce that we have started to roll out new firmware which enables NETGEAR Smart Parental Controls on RBK750 Systems. Customers with RBK750 series ...
I installed the Beta last Thursdsay and so far I have not seen any of the issues I was experiencing prior.
Speeds are back to normal and the router has not gone offline and gone unresponsive.
Still tyring ot understand how the additon of parental controls made the units totally unstable. According to the release notes there was not much to this release only 5 bulleted items.
And I can add. Added beta per instructions but did not do a factory reset.
The speeds have improved greatly, have noticed the load balancing has improved from before as before One satellite always had a lot more than the other. Now almost equally balanced.
Late Sunday night had my similar Issue were cell phone and 1/3 of wi-Fi devices go off-line and cannot reconnect to wifi. Did one reboot and all came back. Been fine since then will see how it progresses
The speeds have improved greatly, have noticed the load balancing has improved from before as before One satellite always had a lot more than the other. Now almost equally balanced.
Late Sunday night had my similar Issue were cell phone and 1/3 of wi-Fi devices go off-line and cannot reconnect to wifi. Did one reboot and all came back. Been fine since then will see how it progresses
It appears that NG released the beta to production last night. When I checked this morning the router was updated to 4.6.3.16_2.0.51. I then reset the router and satellites. As of now, things are working well. Speeds are good and connectivity to all devices appears to be stable. The reset of the router and satellites appears to be a key step with this update.
Jktw wrote:It appears that NG released the beta to production last night. When I checked this morning the router was updated to 4.6.3.16_2.0.51. I then reset the router and satellites. As of now, things are working well. Speeds are good and connectivity to all devices appears to be stable. The reset of the router and satellites appears to be a key step with this update.
About time! Can't wait to get home and see if mine was updated... Oddly, NG had reached out to me in the past few days about my issue being endorsed by L2 Technical Support - hopefully OBE now. Thanks!
FYI, user are encouraged to factrory reset and setup from scratch after v16 is loaded. Once set up again, please Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
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Jktw wrote:It appears that NG released the beta to production last night. When I checked this morning the router was updated to 4.6.3.16_2.0.51. I then reset the router and satellites. As of now, things are working well. Speeds are good and connectivity to all devices appears to be stable. The reset of the router and satellites appears to be a key step with this update.
Wait. I noticed my router rebooted overnight according to my 12 years old Debian Jessie v8 PC's dmesg (other devices got disconnected too):
...
[Tue Sep 14 01:26:53 2021] r8169 0000:04:00.0 eth0: link down
[Tue Sep 14 01:27:00 2021] r8169 0000:04:00.0 eth0: link up
[Tue Sep 14 01:27:00 2021] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[Tue Sep 14 01:27:15 2021] r8169 0000:04:00.0 eth0: link down
[Tue Sep 14 01:27:17 2021] r8169 0000:04:00.0 eth0: link up
[Tue Sep 14 01:27:29 2021] r8169 0000:04:00.0 eth0: link down
[Tue Sep 14 01:27:31 2021] r8169 0000:04:00.0 eth0: link up...
So, I got this even though I just checked for a newer firmware version a couple nights ago?
Let us know how it goes after a reset and setup from scratch. Hopefully won't see that. The disconnect may have been due to the auto update happening and which if the system does receive a auto update FW, the system WILL reboot and cause the disconnect during this time frame.
Just curious, What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
ant wrote:
Wait. I noticed my router rebooted overnight according to my 12 years old Debian Jessie v8 PC's dmesg (other devices got disconnected too):
...
[Tue Sep 14 01:26:53 2021] r8169 0000:04:00.0 eth0: link down
[Tue Sep 14 01:27:00 2021] r8169 0000:04:00.0 eth0: link up
[Tue Sep 14 01:27:00 2021] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[Tue Sep 14 01:27:15 2021] r8169 0000:04:00.0 eth0: link down
[Tue Sep 14 01:27:17 2021] r8169 0000:04:00.0 eth0: link up
[Tue Sep 14 01:27:29 2021] r8169 0000:04:00.0 eth0: link down
[Tue Sep 14 01:27:31 2021] r8169 0000:04:00.0 eth0: link up...
So, I got this even though I just checked for a newer firmware version a couple nights ago?
Well, it appears that 4.6.3.16 has not resolved the stability and connectivity issues. My system auto updated to 4.6.3.16 and I reset my system. Things went well for about the first ten hours or so and then the issues related to stability and connectivity returned.
Not happy with NG at all. The previous version did not have any of these issues.
- What problems does it give you to you?
