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Forum Discussion
Christian_R
Jul 16, 2021NETGEAR Employee Retired
RBK750 Series - Firmware Update v4.6.3.7
Hello Orbi AX Community,
We are excited to announce that we have started to roll out new firmware which enables NETGEAR Smart Parental Controls on RBK750 Systems. Customers with RBK750 series ...
Stephonline
Sep 15, 2021Guide
My experience with the V 16 upgrade is mixed and hard to understand.
As suggested, I powered off all my devices and let the nighthawk docsis modem sync up, and then repowered my main router, let it sync, then repowered the satellite.
I did not do a factory reset which the Netgear admin said was ok.
For about 10 hours, everything was great. Download speeds as measured by the Orbi app were back to 900 mb. Thruput - both wired and wireless was excellent: 600 on wired connections and 400-500 mb on wireless.
Suddenly the wireless thruput as measured on the speed test dropped to 10 - 20 mb. The hardwired speed test had not changed. The Orbi app still reported download for ~800/850 mb but there was just a trickle of data being pumped out of the system.
I have several wired devices (an Apple 4k streamer) connected to the satellite. They were stuttering and buffering all over the place.
I checked the modem and the connection, SNR, and power levels were all nominal. I do not think it was a provider issue.
I repowered the base station and the satellite - let everything sync up and now I'm back to 400 - 500 mb wireless.
Does anyone have any thoughts?
Last point: this was the behavior that the migration to version 4x initiated.
- FURRYe38Sep 15, 2021Guru - Experienced User
EVERYONE> v16 has been released and posted up to NGs download page for the Orbi 7 series.
Please post about any v16 experiences and problems here:Thank you.
- JlhardwickSep 18, 2021Star
OK, I have tried the new firmware multiple times and it's still crap. Just does not allow my devices to connect.
I'm committed to downgrading the firmware but can't figure out how to get the button to allow downgrade on the router. I know there has been mention of F12 but no detailed instructions and nothing I have tried will get the yes button to appear...
Help!
- FURRYe38Sep 18, 2021Guru - Experienced User
Jlhardwick wrote:
OK, I have tried the new firmware multiple times and it's still crap. Just does not allow my devices to connect.
I'm committed to downgrading the firmware but can't figure out how to get the button to allow downgrade on the router. I know there has been mention of F12 but no detailed instructions and nothing I have tried will get the yes button to appear...
Help!