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RBK752 - Awesome but disconnects on facetime a lot
Hey all Firstly, i love my RBK752! The router & Satellite have transformed the WIFI in my house but there is one odd issue My iPhone doesn’t like it, it seems to be ok when my iPhone (11 pro m...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Traffic Meter. Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
Hey,
Thank you for the reply.
My home is 1500 square feet, the satellite is around 30feet away from the router going through 4 plasterboard walls. The link status says "GOOD" but every few days the light on the satellite goes solid blue and i have to reboot to make it turn off
2.4 is using AUTO
5 is using 36
I will now change to 2.4 - 1 and 5- 48 and provide feedback.
There are lots of other wifi routers in the vicinity
WMM is already enabled
I have disabled 20/40Mhz Coexistence
i can see the CTS threshold but cant seem to amend it?
when i changed 5ghz to 40 i get a message saying my service rate will drop to 20ghz which corresponds to a 286.6 mbps performance?Set Short preamble instead of Long preamble modes - where is this setting ?
thanks for your help i appreciate it
udpated on above, i have now changed both 5 and 2.4 to short & CTS on both to 2347
Let us know how it goes...
mnichollsuk917 wrote:
My home is 1500 square feet, the satellite is around 30feet away from the router going through 4 plasterboard walls. The link status says "GOOD" but every few days the light on the satellite goes solid blue and i have to reboot to make it turn off
The OP's iPhone 11 Pro Max should be connecting by 5Ghz, so the 2.4Ghz settings shouldn't matter. Isn't this a more likely problem to investigate?
- I did wonder if it was the AX on 5GHZ that I should turn off rather than the 2.4?
