NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Lauku
Jan 11, 2023Tutor
RBK752 : smartphone will try to reconnect endlessly when moving around the house
Hello to everyone, I have the following situation home : Router from ISP provider in the basement. From there, 3 ethernet cables. Two of the cables are connected to an Access point from my ISP (e...
plemans
Jan 11, 2023Guru - Experienced User
You're mixing technologies. The orbi mesh has smart roaming built in to function on its connected router/satellites. The other AP's won't integrate with the orbi like that. So if a device is connected to one of the other AP's its going to tend to be "stickier" in that it won't want to roam until the signal is almost unusable (as you're finding out).
Maybe at times you're connected to an AP that has just enough coverage when walking around versus others being further away. That can cause the symptoms you're seeing.
Lauku
Jan 11, 2023Tutor
Thanks for your answer. It might be so, but I don't think it is the answer, as I have tries many times to walk from my ISP access point area to Orbi area and not always my phone won't reconnect. Sometimes, it actually swith like it should.
- plemansJan 11, 2023Guru - Experienced User
Again, its because your mixing systems. Your phone is the one that actually does the roaming off its own protocol. But when its switching between 2 systems with different roaming protocols/settings, it isn't nearly as efficient as its picking up different signals. Sometimes it might work fine, others it can be horrendous and need the wifi on/off method to get it to switch.
You're welcome to not believe me.
- tucsonticoJan 11, 2023Virtuoso
I tend to agree with plemans. Mixing AP types will cause anomalies similar to what you're seeing. Does this issue occur with different brands/OS, e.g. Apple, Android? Try giving your phones an IP address reservation on your WiFi. Also, if on Apple iOS, turn off the private IP address mode. Good Luck!
- LaukuJan 11, 2023Tutor
Thank you both for your answers. In the end, I will have to remove my IPS access points and add some more orbi.
But it is kind of stupid as there, I have ethernet cables directly from my router. So I will lose all this, or instead of Orbi sattelites could I add 2 additional routers working in AP mode ? (maybe cheaper version, like the RBK350)
Or will this again screw everything up ?
- plemansJan 11, 2023Guru - Experienced User
orbi satellites can be hardwired in.
You can always go with your ISP's gateway and directly to the orbi router, then hardwire in the satellites. Thats how i run mine.
https://kb.netgear.com/000065169/Which-Orbi-routers-and-satellites-are-compatible
Or you could just use the current ap's and have them with a separate ssid (and on a different wifi channel) and when your in their area, roam to them manually. A little more work but it only really impacts the devices that roam around. I usually go with a flagship router for devices close to my primary router and then a mesh for the devices at the peripheral.