Forum Discussion

Aspirant

Dec 06, 2021

Solved

RBK752 Blocked Websites

For a little while now I have problems connecting to some websites on all my devices and in chrome get an error ‘err_http2_protocol_error’ and I have tried other browsers. I wondered if it was an is...

reproman81
Dec 06, 2021
Hi FURRYe38
I have been able to borrow another router and get the same result so it seems as you said its an ISP issue not the router. Thank you for your help.
Kind regards
Paul

FURRYe38

Guru - Experienced User

Dec 06, 2021

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What web browser are you using?

Does this happen on different devices?

reproman81

Aspirant

Dec 06, 2021

Hi FURRYe38
I am using Chrome but have tried other browsers as well with the same result and yes it happens on all my devices Android and Chrome OS. I don't think I can find out the Mfr and Model# of the modem as it's fixed to the wall and the front and sides are blank. This only started happening recently and nothing else has changed apart from the firmware on the router as far as I'm aware.
Regards
Paul

FURRYe38
Guru - Experienced User
Dec 06, 2021
Looking to see if there is a built in router at the ISP modem level. Possible there maybe.

IF this has been working and just started recently, possible this could be a ISP issue.

Is Armor enabled on the RBR? Disable it if it is.

Try this, power OFF the RBR and connect 1 wired PC to the ISP modem. Test same web sites with the one PC conencted to the modem...
- reproman81
  Aspirant
  Dec 06, 2021
  Hi FURRYe38
  I have been able to borrow another router and get the same result so it seems as you said its an ISP issue not the router. Thank you for your help.
  Kind regards
  Paul
  - FURRYe38
    Guru - Experienced User
    Dec 06, 2021
    Good Luck.