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duffymo's avatar
duffymo
Aspirant
Oct 04, 2020

RBK752 No Internet Connecction

  Xfinity is my ISP.  The cable modem connecting to the internet is locating in a room above my garage, connecting to my desktop.  I extend wi-fi through the downstairs portion of my house using t...
Mikey94025's avatar
Mikey94025
Hero
Oct 05, 2020

First, make sure your Orbi is in Router mode because you are putting your ISP modem into bridge mode.

 

I use Comcast myself and incur short periods of connection failures when changing to/from bridge mode or changing the hardware requesting a WAN IP (as you did, from your Xfinity gateway to your Orbi).  After making this change, use 1-800-COMCAST automated system to reset and reboot your modem.  You can also go to https://www.xfinity.com/ , Account Settings, Services, Manage Internet.  Under Devices you should see your Xfinity gateway, click the Restart Modem link under it and wait for a bit then restart your Orbi.