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Forum Discussion

Budshark's avatar
Budshark
Aspirant
Oct 14, 2020

RBK752 XBOX Double NAT when connected to satellite

Recently installed RBK752 with 2 XBOXs in house.  One is connected (ethernet) to the RBR, second is connected (ethernet) to one of the satellites.  The Xbox connected to the satellite gets the dreade...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 14, 2020

Does manually changing ports on the Xbox Networking dashboard under Advanced Settings change the status any? 

Has a power off for 1 minute then back on been performed since last update?

Budshark's avatar
Budshark
Aspirant
Oct 14, 2020
I’ll test manually changing the ports but don’t think it will work as the other Xbox connected to the RBR is fine and when this one connects to the RBR it’s fine as well.

System has definitely been hard reset with extended power out since last update.

Chris
  • Mstrbig's avatar
    Mstrbig
    Master
    Oct 14, 2020
    Budshark wrote:
    I’ll test manually changing the ports but don’t think it will work as the other Xbox connected to the RBR is fine and when this one connects to the RBR it’s fine as well.
    System has definitely been hard reset with extended power out since last update.
    Chris

    I was mistaken before thinking you had an ISP modem/router which you don't. So this is a very unusual situation since you DO NOT have a double NAT configuration. The only explanation would be a smart router or device setup for DHCP distribution, or there is an issue with the Xbox. Try swapping the Xbox consoles and see if the issue follows the Xbox. 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Oct 14, 2020

    OH, well since you have two xbox consoles, hold the power button in the front of the consoles until they turn OFF. 

    Go into the RBRs web page and under Advanced Tab, WAN setup, change NAT filter to OPEN. Save the setting, then do a full reboot of the RBR. After the RBR is online and ready, power ON 1 of the consoles, try the one connected to the RBS 1st. Then power ON the other console. 

    Budshark wrote:
    I’ll test manually changing the ports but don’t think it will work as the other Xbox connected to the RBR is fine and when this one connects to the RBR it’s fine as well.

    System has definitely been hard reset with extended power out since last update.

    Chris