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Forum Discussion
51Alan
Mar 03, 2021Guide
RBK753 - won't find updated firmware
My RBK753 system is running firmware 3.2.16.22. According to the Netgear website the latest firmware version is 3.2.17.12, and it was released in late January. However, when I check for firmware up...
- Mar 03, 2021
It's expected that most Orbi systems will not automatically detect the new firmware release soon aftert it's announced and posted for manual download. For most customers it's okay and they don't need to update right away. Making these new releases available on the support website supports anyone who does need the latest fixes or who wants to upgrade as soon as possible.
It is normal for companies to gradually update their installed customers with new firmware or software versions. Mobile app vendors do the same each time they make a new app version available in the app store.
This gradual rollout policy is to reduce risk, e.g., if there is some unexpected issue with the new firmware they want to minimize the set of customers negatively impacted by the bug. By gradually rolling out new firmware releases and monitoring customer-reported issues, they can halt the rollout as soon as a small number of customers begin reporting issues. They can also accelerate the rollout as more customers use the new firmware but do not report problems. The gradual rollout period might be over several weeks or multiple months.
Mikey94025
Mar 03, 2021Hero
It's expected that most Orbi systems will not automatically detect the new firmware release soon aftert it's announced and posted for manual download. For most customers it's okay and they don't need to update right away. Making these new releases available on the support website supports anyone who does need the latest fixes or who wants to upgrade as soon as possible.
It is normal for companies to gradually update their installed customers with new firmware or software versions. Mobile app vendors do the same each time they make a new app version available in the app store.
This gradual rollout policy is to reduce risk, e.g., if there is some unexpected issue with the new firmware they want to minimize the set of customers negatively impacted by the bug. By gradually rolling out new firmware releases and monitoring customer-reported issues, they can halt the rollout as soon as a small number of customers begin reporting issues. They can also accelerate the rollout as more customers use the new firmware but do not report problems. The gradual rollout period might be over several weeks or multiple months.
- 51AlanMar 03, 2021Guide
That makes sense. Thanks!
- vajimMar 05, 2021Master
Mikey94025 wrote:It's expected that most Orbi systems will not automatically detect the new firmware release soon aftert it's announced and posted for manual download. For most customers it's okay and they don't need to update right away. Making these new releases available on the support website supports anyone who does need the latest fixes or who wants to upgrade as soon as possible.
It is normal for companies to gradually update their installed customers with new firmware or software versions. Mobile app vendors do the same each time they make a new app version available in the app store.
This gradual rollout policy is to reduce risk, e.g., if there is some unexpected issue with the new firmware they want to minimize the set of customers negatively impacted by the bug. By gradually rolling out new firmware releases and monitoring customer-reported issues, they can halt the rollout as soon as a small number of customers begin reporting issues. They can also accelerate the rollout as more customers use the new firmware but do not report problems. The gradual rollout period might be over several weeks or multiple months.
Nice concept with what you describe (I hope you got this from Netgear themselves). As much as I agree with the limited roll out in the case of a bug, then going forward what does that do to the version numbering if revisions are needed. Another aspect of the limited roll out is when you have gurus in here that post new firmware updates are available thus advertisting its use. These would be people who have 100s if not 1000s of post in these forums and are constantly pushing eveyone to update their firmware as soon as it becomes available.
One final thought..."automatic detection of the new firmware release" is NOT the same as auto-push where the user has no involvement, the firmware is pushed automatically pushed. Either way when you think about all of the ways firmware can be updated the risk reduction is nearly eliminated.