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Forum Discussion
RBK753 3.2.16.22 Issues - Fix with 3.2.17.12?
I have the following setup, and have been having terrilble issues of late: RBR750 with 2 RBS750. I have comcast with Blast Pro 500 GB with a Arris Surfboard 6120 in a 3 story house with the Route/Sa...
Distance - About 20-30 feet apart, and I have not had issues in the last 12 months with anything.
Update - Since i performed the Firmware update to 3.2.16.22, i have not done a factory reset (pressing the reset button with a pin and setting up from scratch, right?) should i do that before manually updating the firmware to 3.2.17.12 on the satellites and router?
Channels - Will confirm tonight, i am at work now and will check when back and connected. I believe that I have it set to Auto, but will report back when i am able to do this. Again do this prior to updating to 3.2.17.12 or the factory reset on 3.2.16.22?
Neighbors : Only 1 house directly to my right, my house butts up to a open school play field on the left and the neighbor behind me's house is over 60 feet away. Neighbor on the right is about 20 feet away. Very few SSIDs show up beyond mine
Turning off Satellite - I haven't tried turning off just one satellite, i could try turning off the satellite that was not showing any firmware verision to see if that works.
CTS 2347 - I will try this
New Firmware - Think it would make sense to get to the newest / latest and greatest before any of the above troubleshooting steps?
As always I appreciate your help and feedback!
Up to you, If you choose to update and skip troubleshooting, I would factory reset and setup from scratch after the update.
20 feet is too close, 30 feet or more between the RBS. This maybe one issue.
Distance - Yeah it is over 30, i remember last time when i measured it out, sorry!
Okay i will check the other settings you recommended when i get home and then go through the Manual Firmware Update on the Satellites one by one and then the router, and then do the Factory Reset and setup.
That all sound like the correct order of operation?
I had my wife unplug the RBS750 that did not show the firmware version on it and am doing a remote reboot to see if that fixes anything.
Thanks again!
Yes.
Keep us posted.
One last question, when i do the Factory Reset, does that just need to happen on the RBR 750, or do i have to reset both the RBS 750 as well?