NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bhvf
Nov 20, 2021Aspirant
RBK753 and iPhone No Internet
I have an RBK753 that has worked for 3 months but the last week or so the 2 iPhones in the house lose internet connection constantly. WiFi is fine as are all the rest of the devices in the house. I t...
FURRYe38
Nov 20, 2021Guru
Try disabling AX mode on 2.4Ghz.
Make sure WMM is enabled. Change CTS values to 2347 Under Advanced Tab/Advanced Settings/Wireless Settings
Try using channel 40 on 5Ghz.
You may need to factory reset the system and power the system OFF as well.
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150287/highlight/true#M21560
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150391/highlight/true#M21575
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150417/highlight/true#M21579