Forum Discussion

Aspirant

Nov 30, 2021

RBK753 Dropping connections and devices reconnecting

Dear Forum Members, I'm using the RBK753 setup for over a year now. Since last summer my devices are losing connection regulary (3x per hour during business meetings). It is quite hampering me in...

ahswp

Apprentice

Dec 01, 2021

This is a KNOWN issue with the firmware. I don't know why Fury is wasting your time with those questions. Its not your side, its the firmware.

There are dozens of other complaints on the chat board. Don't waste your time troubleshooting.

https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR750-RBS750-Firmware-Version-4-6-5-14-Released/m-p/2168729#M23647

FURRYe38
Guru - Experienced User
Dec 01, 2021
Troubleshooting still needs to be done and offered regardless. Not everyone has problems with Orbi systems. It's already known that others do have problems and NG IS AWARE of it all ready. In mean time, Doesn't mean we still can try to help out where we can.

Thank you.
- thenewguy
  Tutor
  Dec 02, 2021
  All you’re doing is wasting people’s time.
  
  These devices have defective firmware and the only logical response should be to return them before they are outside of their return window.
  - FURRYe38
    Guru - Experienced User
    Dec 02, 2021
    Not everyone is having issues with there systems.
    
    I'll post how I see fit. Thanks.