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Forum Discussion
MaHoTex
Dec 19, 2021Aspirant
RBK753 not reachable via Web Interface nor Android Application
I am running the lastet firmware available for the ORBI Router and Sats. This has been going on since I bought these units. After running for about a week or two, the router is not able to be reach...
FURRYe38
Dec 19, 2021Guru - Experienced User
Happens with different browsers?
What is the brand and model# of the ISP modem or ONT that the router is connected too?
claudiut
Dec 19, 2021Apprentice
FURRYe38 what the ISP modem has to do with this?! This is clearly an Orbi issue nothing to do with the ISP modem. Stop with your nonsense already!
- MaHoTexDec 19, 2021Aspirant
This is my second set of ORBIs, first was a RBR500(??) and not this RBK753... Both from Costco... I am so tired of messing with this setup...
On top of this issue, the Sats will loose sync for no reason... everything working fine one minute and then they are gone. I am at the end of my rope with these and seriously considering just taking this back to Costco... a year of messing with this junk is enough.
- claudiutDec 19, 2021Apprentice
I hear you mate, I've been struggling with stability issues on my RBK753 system since being automatically upgraded to firmware 4.6.5.14
I downgraded to last stable v3.x firmware version in order to have some stability but lost access to smart parental controls which I paid for. Obviously, NG doesn't care about this.
If i were you I would return it while you can (in my case I can't return it anymore) and move to a more mature solution. NG is definitely not interested in fixing issues with their current firmware. They are more interested in advertising their new junk.
MaHoTex wrote:This is my second set of ORBIs, first was a RBR500(??) and not this RBK753... Both from Costco... I am so tired of messing with this setup...
On top of this issue, the Sats will loose sync for no reason... everything working fine one minute and then they are gone. I am at the end of my rope with these and seriously considering just taking this back to Costco... 6 months of messing with this junk is enough.
- FURRYe38Dec 20, 2021Guru - Experienced User
Either reach out to a forum moderator or contact Costco and see if they will do a refund.
Good luck.
MaHoTex wrote:
This is my second set of ORBIs, first was a RBR500(??) and not this RBK753... Both from Costco... I am so tired of messing with this setup...
On top of this issue, the Sats will loose sync for no reason... everything working fine one minute and then they are gone. I am at the end of my rope with these and seriously considering just taking this back to Costco... a year of messing with this junk is enough.