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orbira's avatar
orbira
Apprentice
Sep 01, 2020
Solved

RBK753 Port forwarding not working from LAN hosts

Hi,   I just installed Orbi RBK753 in router mode. There is no router in front of it and the netgear router is directly connected to WAN. I have setup port forwarding to forward https (port 443) to...
  • pickwit's avatar
    pickwit
    Sep 06, 2020

    Hi Orbira,

     

    I have had no issues with port forwarding at all before and after the hot-fix. The hot-fix firmware which is for the router only has definitely resolved my NAT loopback issue with the RBK852 satellite.

     

    I have DM'ed you with my case number.

     

    Good luck!

     

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 01, 2020

Im not sure if this is supported on Orbi. I believe that may need Loopback support. I would ask NG support about this to see if this configuration is possible. 

  • orbira's avatar
    orbira
    Apprentice
    Sep 01, 2020

    Per the article  Which NETGEAR Routers support NAT Loopback, RBR750 is listed there. 

     

    Orbi products:

    • RBR850
    • RBR750
    • RBR50v2
    • RBR50v1
    • RBR40
    • RBR20
    • RBR10

    In any case, this is a big showstopper as I cannot connect to my WebDAV server from my phones/other machines and for me to be able to access them from outside or within LAN, this has to be functional :(. I have opened a support ticket with NETGEAR, let's see what they say.

     

    Thanks

    • Mikey94025's avatar
      Mikey94025
      Hero
      Sep 01, 2020

      Does it work if you try forwarding a different port than 443 from the WAN IP (still forwarded to 443 on your internal NAS host)?  There have been issues with certain standard port numbers and I'm surprised 443 works at all.

      • orbira's avatar
        orbira
        Apprentice
        Sep 01, 2020
        I have many other ports forwarded other than 443. I used 443 just as an example. The other port I tried was 22 (ssh). From an outside machine I can connect just fine ensuring port forwarding is setup right. However from with the LAN, the connection just hangs. Looking at orbi router logs external connection gets logged. Attempt from inside doesn’t even gets logged.

        I will try some random port as well just to ensure if port 22 is also defined port.

        Thanks
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Sep 01, 2020

      Good find, thanks for letting us know. 

       

      Keep us posted on how it goes...

      orbira wrote:

      Per the article  Which NETGEAR Routers support NAT Loopback, RBR750 is listed there. 

       

      Orbi products:

      • RBR850
      • RBR750
      • RBR50v2
      • RBR50v1
      • RBR40
      • RBR20
      • RBR10

      In any case, this is a big showstopper as I cannot connect to my WebDAV server from my phones/other machines and for me to be able to access them from outside or within LAN, this has to be functional :(. I have opened a support ticket with NETGEAR, let's see what they say.

       

      Thanks

       

    • mcgarryv's avatar
      mcgarryv
      Tutor
      Oct 27, 2020

      Hi,

      I've found a work-around my issue with my new RBK753S Orbi System (RBR750 Router) where the port-forwarding stopped working a few minutes after a reboot or some setting applied to router.

      By disabling the UPnP (Universal Plug& PLay) feature, I am now able to successfully access my internal devices/LAN from an external network.

      Regards,

      Vince