NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
orbira
Sep 01, 2020Apprentice
RBK753 Port forwarding not working from LAN hosts
Hi, I just installed Orbi RBK753 in router mode. There is no router in front of it and the netgear router is directly connected to WAN. I have setup port forwarding to forward https (port 443) to...
- Sep 06, 2020
Hi Orbira,
I have had no issues with port forwarding at all before and after the hot-fix. The hot-fix firmware which is for the router only has definitely resolved my NAT loopback issue with the RBK852 satellite.
I have DM'ed you with my case number.
Good luck!
orbira
Sep 01, 2020Apprentice
I have many other ports forwarded other than 443. I used 443 just as an example. The other port I tried was 22 (ssh). From an outside machine I can connect just fine ensuring port forwarding is setup right. However from with the LAN, the connection just hangs. Looking at orbi router logs external connection gets logged. Attempt from inside doesn’t even gets logged.
I will try some random port as well just to ensure if port 22 is also defined port.
Thanks
I will try some random port as well just to ensure if port 22 is also defined port.
Thanks
pickwit
Sep 02, 2020Tutor
I have the same problem on my RBK 852 which I posted earlier.
I logged the call 2 days ago with support and it has been escalated to level 3. Apparently, there is a hot-fix about to be launched for the RBK752 to remedy this NAT loopback issue and they are also waiting for feedback from firmware engineering whether this hot-fix will be compatible with the RBK852 or not. (They are very similar in setup)
I have tried assigning and forwarding different port numbers and this did not help. This seems to be purely a NAT loopback issue which is not fully supported and is contradictory as to what is specified and advertised by Netgear. Very frustrating to say in the least!
- orbiraSep 02, 2020Apprentice
I absolutely agreee that routers worth 1000 dollars go how little testing. I am in really bad situation. If I leave the Verizon router in front of the Orbi (to have the port forwarding working seemlessly), then in AP mode the satellites are not syncing to the router and Netgear support very conveniently said in AP mode satellites are not supported and if I take the Verizon router out, port forwarding doesn't work. My bad I got rid of my original RBK53S before completely testing this so Ican't even go back.
I also have the support ticket open and is being escalated.
Thanks
- FURRYe38Sep 02, 2020Guru - Experienced User
How are the RBS not syncing in AP mode? They should be. It's supporting in AP mode.
Be sure the RBS are getting a IP address from the main host router.
Be sure the RBR is connected to the main host router using it's WAN port, not the LAN port.
orbira wrote:I absolutely agreee that routers worth 1000 dollars go how little testing. I am in really bad situation. If I leave the Verizon router in front of the Orbi (to have the port forwarding working seemlessly), then in AP mode the satellites are not syncing to the router and Netgear support very conveniently said in AP mode satellites are not supported and if I take the Verizon router out, port forwarding doesn't work. My bad I got rid of my original RBK53S before completely testing this so Ican't even go back.
I also have the support ticket open and is being escalated.
Thanks
- orbiraSep 02, 2020ApprenticeUnfortunately not working for me. I have tried everything. The Router does get an IP address from the Verizon router which I have put a static reservation. The satellite in wireless backhaul never sync (tried multiple times). In Ethernet backhaul, they do get IP address from Verizon router but I get these different behaviors:
1. They show up as connected on the netgear router but no clients ever connect to this satellites
2. If you remove the satellite and sync using sync button, it doesn’t sync in wireless mode and in wired backhaul same behavior as number 1 above.
3. If you factory reset satellite and remove from router, and in wired mode try to sync again, router show orbi satellite failed to add but shows connected in wired mode and if you look at the satellite, 2.4 ghz continues to show in the original orbi Wi-Fi and 5ghz shows my WiFi but without password.
I have consistently repeated this behavior multiple times and of course netgear is of no help.
- orbiraSep 04, 2020Apprentice
Do you have more information on the hotfix. The person I am working within Netgear has no clue about the hotfix.
Thanks
pickwit wrote:I have the same problem on my RBK 852 which I posted earlier.
I logged the call 2 days ago with support and it has been escalated to level 3. Apparently, there is a hot-fix about to be launched for the RBK752 to remedy this NAT loopback issue and they are also waiting for feedback from firmware engineering whether this hot-fix will be compatible with the RBK852 or not. (They are very similar in setup)
I have tried assigning and forwarding different port numbers and this did not help. This seems to be purely a NAT loopback issue which is not fully supported and is contradictory as to what is specified and advertised by Netgear. Very frustrating to say in the least!
- pickwitSep 05, 2020Tutor
Hot-fix for both models was issued yesterday. It has resolved my RBR852 satellite NAT loopback issues.
- orbiraSep 05, 2020ApprenticeHow do I get access to those? I don’t see a firmware upgrade available. Can you please provide me with your case number and I can ask them to give me the same hot fix.
Thanks