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Forum Discussion
td3201
May 29, 2023Aspirant
RBK753 setup issues
Hello, I am setting up the RBK753 for a friend. In my house, I have another Orbi system so my app is set up already for that one. I logged out and set up the new account and system. I got as far ...
FURRYe38
May 30, 2023Guru - Experienced User
Try setting up your friends system with a ethernet connected PC connected to the back of the RBR.
td3201
May 30, 2023Aspirant
I also tried that, sorry for leaving that out. It gave my PC an IP of 10.0.0.2 and a default gateway of 10.0.0.1. I couldn't connect to 10.0.0.1 on http or https. Anything I'm missing there?
- FURRYe38May 30, 2023Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.Factory reset the RBR with the RBR disconnected from the ISP modem/ONT. You can setup the RBR manually with out it being connected to the ISP service.
- td3201May 30, 2023Aspirant
Just confirming that the factory reset procedure is to hold reset button until it blinks amber, correct? Should I expect it to blow away the custom SSID I set it to?
- CrimpOnMay 30, 2023Guru - Experienced User
Yes, the WiFi SSID/password should return to what is printed on the product label. If the custom SSID is still being broadcast, then the Factory Reset did not work correctly.