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Forum Discussion
Serranopr
Nov 28, 2022Tutor
RBK753 why does reset router needed to reconnect dropped device? (Lennox S30 thermostat)
Periodically one of my Lennox S30 thermostats will drop WiFi connection. When I try to reconnect it is unsuccessful and times out. However if I go to the Orbi and do a router reset, and then try to...
FURRYe38
Nov 28, 2022Guru - Experienced User
What do you mean by a router reset. Reset usually means that you factory reset the system and setup from scratch.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?