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Forum Discussion
RBK753S - Alex Echo Gen 3
I recently purchased the ORBI RBK753S WiFi Router for my home. I purchased this device due to its ability to support 40 connections. However, I recently purchased a new Alexa Echo Gen 3 and was u...
kgurney wrote:I recently purchased the ORBI RBK753S WiFi Router for my home. I purchased this device due to its ability to support 40 connections. However, I recently purchased a new Alexa Echo Gen 3 and was unable to connect the device. I spoke with two different people in technical support neither of them were able to resolve the issue.
I find it hard to understand why this problem is not well documented and that their is no easy fix to the problem. I think we would all agree the Echo Gen 3 device is very popular today and thus this issue must be impacting the satifaction of this WiFi Device.
My next step is to return it Costco if I don't get a quick and easy answer to this problem from this note.
Thank you in advance for your help.
We have several customers with ORBI RBK753S systems, that have Echo plus 2nd gen and Echo 3rd Gen devices running with no issues.
What steps did you take to install the new Echo 3rd gen? To rule out an Echo issue, have you tried installing it on another wireless network?