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Forum Discussion
RBK753S connection/streaming issues when satellites are connected
I recently setup a brand new Orbi RBK753S mesh wifi system. I followed the steps recommended in the manual for setting the system up. Upon completion of setup everything seemed like it was working. T...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling Armor on the Orbi app, There should be a settings under the Armor tile to disable that feature. After you disable it. Power OFF the RBR for 1 minute then back ON. See what happens.
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
ISP equipment I will have to get back to you on as I am not home at the moment. I can tell you that it is a fiber uplinked ONT and the speed I pay for is 1GB up/down. When I test my router connection to the ONT it is consistently 900MB up and about 500-600MB down
House + Garage is about 5000 square feet.
Distance between router and satellite-1 is roughly 30 feet. Router to Satellite-2 is about 40-50feet
I kept the channel settings on default - 2.4=auto 5G=48
There are about 6 other wifi SSID's that I can see from my neighbors. When I get home from work this evening I will factory default and leave Netgear Armour off when I setup again. If I am still experiencing issues I will do the steps below as you recommend:
"Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Save settings and reboot the router and satellite(s)."
"try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz."
Update coming this evening...
OK let us know how it goes this evening.
k_schnaidt wrote:
ISP equipment I will have to get back to you on as I am not home at the moment. I can tell you that it is a fiber uplinked ONT and the speed I pay for is 1GB up/down. When I test my router connection to the ONT it is consistently 900MB up and about 500-600MB down
House + Garage is about 5000 square feet.
Distance between router and satellite-1 is roughly 30 feet. Router to Satellite-2 is about 40-50feet
I kept the channel settings on default - 2.4=auto 5G=48
There are about 6 other wifi SSID's that I can see from my neighbors. When I get home from work this evening I will factory default and leave Netgear Armour off when I setup again. If I am still experiencing issues I will do the steps below as you recommend:
"Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Save settings and reboot the router and satellite(s)."
"try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz."
Update coming this evening...
I have posted about this in the past.
Honestly, I think the issue is 2.4ghz and 5ghz devices bouncing back and forth.
Some devices are more sensitive to having both.
Again, this is what i think.
My Roku device is older, and stays connected better than the newer chromecast which loses connectivity constantly. AND... it is worse when I have the satellite hooked up. I gave up on that piece of crap months ago. I still have some issues. I plugged it back up recently and it made everything worse. So back to collecting dust again.
I really think if you could have separate SSIDs, this thing would work better.
I am shopping for a new router now, and I can't decide what to get. I bought this setup in Jan of 2021, so return is not possible.