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Forum Discussion
RBK753S connection/streaming issues when satellites are connected
I recently setup a brand new Orbi RBK753S mesh wifi system. I followed the steps recommended in the manual for setting the system up. Upon completion of setup everything seemed like it was working. T...
yeah...im having the same problems
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling Armor on the Orbi app, There should be a settings under the Armor tile to disable that feature. After you disable it. Power OFF the RBR for 1 minute then back ON. See what happens.
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
ray_furry wrote:
yeah...im having the same problems
How much does support charge now days?
"NETGEAR provides complimentary technical support for NETGEAR products for 90 days from the original date of purchase."
I have not contacted them yet. I started here...
k_schnaidt wrote:"NETGEAR provides complimentary technical support for NETGEAR products for 90 days from the original date of purchase."
I have not contacted them yet. I started here...
That's what they told me.
Usually you would think that is OK, until they push a firmware update and everything goes south.