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Forum Discussion
RBK760 latency
I am very confused as to what to do. I upgraded from RBR50 (+ 2 sat) to RBR760 (+2 sat) because I upgraded my internet (Spectrum) from 300Mbps to 1G. I also am struggling with my son's Xbox Series ...
Have you followed the troubleshooting steps in this article?
https://support.xbox.com/en-US/help/hardware-network/connect-network/xbox-one-nat-error
Thank you for taking the time to respond.
Yes, I've gone through the Microsoft troubleshooting. I definitely have NAT as Open along with no errors. It seems to be due to the latency up in the >90ms AFAICT.
What is the specific model number of the Spectrum device that the Orbi is connected to?
If you look on the Orbi web interface, Advanced Tab home screen, what does it show for the first part of the Internet port IP address?
The modem I have looks like this one:
Spectrum D3.1 eMTA DOCSIS 3.1 Advanced Voice Modem
(I don't have the voice feature)
As far as your other question....
192.181
Just to reiterate though....
The modem is cat-6 into the router...
my computer is cat-6 into the router
I set the public dns to google
And ... I get 20-25 ms latency.
I did move the B-sat further away as someone said the antennas in both the Router and the Sat don't work well directly above/below each other, so now the Sat is about 40 ft diagonally away from the Router....and now the Xbox is only showing 80 Mbps down and 20 Mbps up....but the latency came down from 90 to 60.
Dunno. I'm starting to think I should just go back to my RBR50