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Forum Discussion
RBK760 latency
I am very confused as to what to do. I upgraded from RBR50 (+ 2 sat) to RBR760 (+2 sat) because I upgraded my internet (Spectrum) from 300Mbps to 1G. I also am struggling with my son's Xbox Series ...
Thank you for taking the time to respond.
Yes, I've gone through the Microsoft troubleshooting. I definitely have NAT as Open along with no errors. It seems to be due to the latency up in the >90ms AFAICT.
What is the specific model number of the Spectrum device that the Orbi is connected to?
If you look on the Orbi web interface, Advanced Tab home screen, what does it show for the first part of the Internet port IP address?
The modem I have looks like this one:
Spectrum D3.1 eMTA DOCSIS 3.1 Advanced Voice Modem
(I don't have the voice feature)
As far as your other question....
192.181
Just to reiterate though....
The modem is cat-6 into the router...
my computer is cat-6 into the router
I set the public dns to google
And ... I get 20-25 ms latency.
I did move the B-sat further away as someone said the antennas in both the Router and the Sat don't work well directly above/below each other, so now the Sat is about 40 ft diagonally away from the Router....and now the Xbox is only showing 80 Mbps down and 20 Mbps up....but the latency came down from 90 to 60.
Dunno. I'm starting to think I should just go back to my RBR50
Thanks for the information. I see two separate issues:
- Unexpected low performance with a gigabit ISP connection
- Inability to do XBox "remote play"
A very common remote play issue is having a Double NAT, which blocks connections from the internet to the XBox. That Spectrum modem does not create a Double NAT, as evidenced by the public IP address assigned by Spectrum to the router. Nor did the XBox report a Double NAT.
Which method for guaranteeing access to the XBox did you choose? For example, did you assign a fixed IP address to the XBox and then forward these ports to it?
Addressing the performance issue, have you had a chance to perform a Speed Test on the Orbi router?
This is a version of Ookla Speed Test software that Netgear has packaged into the router firmware. Whether it is run using the router web interface or using the Orbi 'app', the test is performed on the router itself and that is what is reported.
If, for example, the latency when measured on the router is 50ms, then there is nothing the user can do to improve that.
Was the same Ethernet cable used when testing the XBox connected to the router and when connected to the downstairs satellite?
How confident are you that the floor between main and basement is only "some carpet and plywood"? My ancient WiFi5 RBR50 router and RBS50 satellite are separated by about 20 ft., 2x8 subfloor, oak flooring, at least 3 interior walls, and carpet, yet the backhaul connection between router and satellite is over 700Mbps. (The maximum theoretical connection rate if listed as 1,733Mbps which is never achieved in actual installations.) Your WiFi6 system has a maxium theoretical connection rate of 2,400Mbps.
For example, there is no air conditioning duct in the way? No layer of concrete under the plywood?
Depending on the building construction (for example is there is no finished ceiling in the basement), I would be tempted to drill a 1/2" hole and run an Ethernet cable from router to satellite.