NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JAF47
Sep 04, 2023Aspirant
RBK840 won't connect to the internet
I purchased an RBK840 to improve WiFi coverage. I used the phone app for setup. Everything went well until I connected it to my modem, a Netgear CM700. The app indicated that the cable was connected,...
- Sep 08, 2023
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
FURRYe38
Sep 04, 2023Guru - Experienced User
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
- JAF47Sep 08, 2023Aspirant
I can now connect to the internet, but when I attempt to load a web page, I get a "Connection isn't private warning (Windows WiFi) or "Can't establish secure connection" error (Mac connected to router by ethernet cable).
- FURRYe38Sep 08, 2023Guru - Experienced User
https://www.howtogeek.com/874436/how-to-fix-your-connection-is-not-private-errors/
https://kinsta.com/blog/safari-cant-establish-a-secure-connection-to-the-server/
- JAF47Sep 08, 2023Aspirant
Update:
I logged on to orbilogin.com on my desktop PC to look into updating the firmware as suggested in the user's manual. When I did, I was returned to the set-up process. I did get a notice of an IP address conflict, and that it had been changed to 10.0.0.1. Then a screen appeared to allow updating the firmware, which I did. After that the system is working great with a noticeable increase in speed over the old router.