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Forum Discussion
RBK852 connection issues
Hello and good day to you all. I recently purchase the ORBI mesh WiFi. I had the nighthawk before and it was working perfect but wanted to upgrade to get better speed. I have AT&T as my ISP with 1...
We need a little more information....
What speed are you referring to? Wireless? If so, what are you getting now? What is speed at router?
What is firmware version you have installed in both the RBR850 and satellite (RBS850)?
Have you checked your cables to ensure they are Cat6 instead of Cat5?
The speed I am referring to is the WiFi. I am currently runnig my old router, it's a Nighthawk X8 AC5300 routern(R8500). The WiFi speed I got on the Orbi when I had it connected was not much different than the Nighthawk. For instance on the nighthawk Ipone is 296 MB down and 273 MB up, my ipad 259 MB down and 267 MB up. The figures were about the same for all the other devices in the family (iphones and ipads). The figures I was getting when I had the Orbi connected were only about 10 MB better that the figures I get from the Nighthawk. I have fiber from AT&T and I have 1 gig up and 1 gig down. The netgear techinical support were not knowledgable to assist me and AT&T has no clue when I spoke to them what I need to do the get the optimum from the AT&T modem or the Orbi. I believe all my wires are cat 6 but i will double check. I was hoping that if you pay $730 for the Orbi I would get some faster WiFI than the Nighthawk I paid less that half the price. I want to give the Orbi one more try before I return it.