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Forum Discussion

Rawcus's avatar
Rawcus
Tutor
Jan 26, 2021
Solved

Rbk852 has never been able to check for updates automatically

I have updated the firmware manually every time and am currently on the latest. I’ve owned it for about a year. Please someone help me figure out how to update it with the iPhone app. So I’ve been thr...
  • Rawcus's avatar
    Rawcus
    Jan 27, 2021
    The solution is that Netgear has no reason to fix the automatic process as everyone just keeps telling people to needlessly upgrade it manually.
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jan 26, 2021

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

https://community.netgear.com/t5/Orbi-AX/New-RBR850-RBS850-Series-Firmware-Version-v3-2-17-12-Released/m-p/2043132/highlight/true#M11376

 

https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com

 

It's recommended to avoid using the Orbi app to update FW. Use the RBRs FW update web page or manually update using downloaded files. 

 

Rawcus wrote:
I have updated the firmware manually every time and am currently on the latest. I’ve owned it for about a year. Please someone help me figure out how to update it with the iPhone app. So I’ve been through many versions of the firmware and the iPhone app and never have I been able to update the firmware with the app. I can’t even select rbr850 or rbk852 from the model number on this post. I am looking for help automatically updating Netgear router with app.

Please do not ask me the latest version I have installed as you can find that out for yourself.

By all means please do not mention how to manually update the firmware. There seriously was a post earlier that the solution from a superuser was to manually update it? What is that?