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Forum Discussion
rbk852 install
After wrestling with my RBK50 I decided to toss it and start fresh. Brought it home and couldn't get it to install using the IOS app. Got stuck after entering my SSID in the setup process. Orbi se...
I left the FW alone for now. In case I end up keeping Orbi nad oer the advice of many on the forums I don't want to introduce variables until its stable. I'll track this closely to see how long I can go w/o rebooting. Maybe after a month or two I'll update the FW. Currently on 3.2.16.6.
What concerns me most is the amount of posts where it appears that NTGR's customers are unkowingly beta testers. My issues are small/annoying but when I read of parents trying to keep kids online and having to battle router problems...wow. I was reading where a couple is trying to keep parents online remotely and working through the "DST" mess...imagine trying to troubleshoot Orbi remotely with people that are over 90!
FW issue with my RBR50, little website issues (no drop down for RBK852, sort feature on the forum is wonky with certain browsers), absence of moderators, setup issues using the Orbi app... My recommendation for NTGR would be to focus on stability and to slow down the release and addition of features. I understand that features sell but stability and service builds loyalty.
Ok sounds good. Ya if it works, don't fix it.
Ya there was a big storm of the DST/NTP and DNS yesterday. Seems that was mostly solved by the DST setting. I did notice that I saw the DNS error on my Orbi AX. First time ever since I had mine online. I did find DST disabled which I thought was odd that I always have that enabled for mine. After re-enabled it, have not see any DNS errors since. Is as odd thing. After 30+ days on good online operation, we had a power bump here the other day so my date running is reset. Poor me. :smileywink:
I agree, you want to ensure things are working with out any problems for the elderly. I hope you have someone around there though in case someting does happen that can help if needed. Hopefully nothing goes wrong.
unfortunately I'm already faced with little issues: two cameras won't connect anymore, tablo won't connect anymore, etc. Satellite showed as disconnected so had to sync (failed) then had to reboot. First reboot in less than 24hrs :(. I'll give it two more and then back to Best Buys.