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Forum Discussion
RBK852 loosing connection
I bought this piece of something a few months ago. In the beginning it worked fine. Now I am on my way to open the window and.... When router disconnects wifi and my 2 pc who is connected via ether...
Hi, firmware is V4.6.14.3_2.3.12
modem and mrf I don´t know. there is a box on the wall and no info.
When it happens i just see that internet stops working on computers, iphone or tv. No pink lights, no lights at all.
I bought the best cables I could found. what you wrote.
Switch is Netgear GS108E 8-Port Gigabit Plus Switch v3.
RBS is not connected via ethernet. Only wifi.
My home is 2421sq ft
Distance is almost 15 ft
2,4 channel is now 12. I have tryed a few different. those you suggested.
5 channel is 48
And all the rest you ask me I have done with the support. I can do it again but i am pretty sure it wont help
Thanks for help
Mats
Mats67 wrote:
Hi, firmware is V4.6.14.3_2.3.12
modem and mrf I don´t know. there is a box on the wall and no info. Can you take a picture of this modem thats on the wall? Is there a sticker under the modem?
When it happens i just see that internet stops working on computers, iphone or tv. No pink lights, no lights at all.
I bought the best cables I could found. what you wrote.
Switch is Netgear GS108E 8-Port Gigabit Plus Switch v3. Can you disconnect this switch temporarily and see if this changes anything?
RBS is not connected via ethernet. Only wifi.
My home is 2421sq ft
Distance is almost 15 ft <Distance between the RBR and RBS is too close. 30 feet is starting distance. Please move the RBS out farther. You might try also turning OFF the RBS and just test with the RBR alone to see if the problem continues.
2,4 channel is now 12. I have tryed a few different. those you suggested.
5 channel is 48
And all the rest you ask me I have done with the support. I can do it again but i am pretty sure it wont help
Also enable SIP ALG under Advanced tab/Setup/WAN Setup.
Hi again. I have unplugged the switch. Ethernet cable from fiber box in the RBR. Still the same As I wrote on my first message I unplugged and turned of RBS, no change. SIP ALG is enabled. Today it happens a lot and I see the speed when I check when offline goes from 700mb to 2.5gb. I have 500/500 from Bredband2. Everytime it disconnects and log me out from my games. And teams stop working. All wifi stops on phone and apple tv´s. I do think it is the RBR that mess it up. Either hardware or software. I have 2 pc´s in my office/computer room. When i connect for example Pc1 to fiber box and Pc2 to RBR Pc1 has full internet access when RBR loosing connection and Pc2 has no acess, phones no acess via wifi, no tv. If I turn off wifi on my iphone it works fine with 4G. The main problem must be RBR. But I can´t figure it out. I am working no till thursday. On friday I will use my old Asus mesh again to see what will happen.
Mats
Would you set up email logging and let us know if this changes the behavior any?
I did set it up 2 days ago but haven´t got any email back yet. I set everyday att 11 am. I can see when I connect in the log. But nothing change when I loose connection.
Mats