NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Kevin923846
Sep 22, 2021Star
RBK852 useless after latest firmware update!
Did anyone else experience a complete nightmare with the latest firmware (4.6.3.16_2.0.51) on the RBK852 / RBK853? It completely crashed my whole system. First the satellites disapeared. Then I d...
FURRYe38
Sep 22, 2021Guru - Experienced User
Do you have a upstream router infront of the RBR?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- Kevin923846Sep 22, 2021Star
This is the same exact set up I've had for the last 6 months with my Netgear 852 without a problem and 5 years prior in the same set up. I don't know the model of the modem. It's a Genesis glass fibre model. Nothing in my system has changed EXCEPT the firmware update which has a definite issue. Many people reporting this.
- FURRYe38Sep 22, 2021Guru - Experienced User
So you mentioned that you had switched to AP mode? Did the RBR work in this mode?
No change of checking out the modem mfr and model#?
- Kevin923846Sep 22, 2021Star
Now? No, it no longer works or can even be found in AP mode.
The modem is a Genexis 7840. I have used three other routers and the NG in AP mode for years. This problem started as soon as the firmware was updated. Never a hint of an issue prior. It has to do with the "security" updates they made in the firmware. I am quite certain.