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Forum Discussion
Anukfernando
Apr 09, 2020Aspirant
RBK852 Verizon FIOS App Streaming doesn’t work
I just installed AX6000 - RBK852 at home. I have Verizon FIOS 1GB up/down. I use the RBK852 in AP mode plugged into the FIOS quantum Router. I get excellent speeds. Running latest firmware. I got e...
FURRYe38
Apr 09, 2020Guru - Experienced User
What Firmware version is currently loaded?
In AP mode, the Orbi AX would not be hindering or blocking anything...Everything is pass thru traffic.
I would check with your ISP to see if there is any help and information they can offer. If all other items and devices work with the Orbi AX, seems that this app is having problems.
Anukfernando
Apr 09, 2020Aspirant
What Firmware version is currently loaded? V3.2.10.11_1.2.12
As I mentioned, when I connect to the network via my old AP (different SSID) the Verizon FIOS APP streaming works fine. So its not the APP. When I switch to the new SSID off the RBK852 the streaming stops. So I know its the netgear AP. Is there someone else out there who has the Orbi WiFi 6 System AX6000 (RBK852) with FIOS and the FIOS TV APP on IOS to test?
- FURRYe38Apr 09, 2020Guru - Experienced User
You might send this guy a message and see:
https://community.netgear.com/t5/Orbi-AX/Verizon-Fios-ONT-amp-AX6000/m-p/1885881#M2661
Or file a support ticket with NG: