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Forum Discussion
CapoThis
Sep 27, 2021Follower
RBK852 Wifi Calling not working and Wifi connectivity problems
I have an Orbi 852 for about a year now. I have been using wifi calling flawlessly up until today. My phone is set up to switch over to wifi calling when the cell signal drops out while on a call how...
gantoris215
Sep 28, 2021Aspirant
I had the same issue on both mine and my wife's phones start a couple of days ago. I spent 10 hours on the phone with Apple, Verizon, Comcast, and Netgear troubleshooting and resetting everything yesterday, to no avail.
Today, I may have stumbled on the fix. I can't believe it's as simple as it is.
In the control panel on the iPhone,
The phone has to be in airplane mode, and the cellular antenna button has to be off. This forces the phone to use the wifi signal, and not look for the Verizon signal at all. Picture attached. Hope this fixes your issue as well.
RBR850 mesh router
Arris 8200 modem
iPhone 12 mini
FURRYe38
Sep 28, 2021Guru - Experienced User
Seesm like the iOS is not picking the better signal or is flopping between cell and wifi only. Would be a iOS issue possibly.
gantoris215 wrote:
I had the same issue on both mine and my wife's phones start a couple of days ago. I spent 10 hours on the phone with Apple, Verizon, Comcast, and Netgear troubleshooting and resetting everything yesterday, to no avail.
Today, I may have stumbled on the fix. I can't believe it's as simple as it is.
In the control panel on the iPhone,
The phone has to be in airplane mode, and the cellular antenna button has to be off. This forces the phone to use the wifi signal, and not look for the Verizon signal at all. Picture attached. Hope this fixes your issue as well.
RBR850 mesh router
Arris 8200 modem
iPhone 12 mini