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Forum Discussion
vfromdc
May 23, 2020Guide
RBK853 - Only about 8 Entries in the Router Logs
My log in the router only shows about 8 last entries. How do I get see more entries there? Also I coudn't get Email working because gmail rejects it from logging into my email accont. Any ideas how ...
Blanca_O
May 25, 2020NETGEAR Employee Retired
Let me check on this. I will get back to you for any updates.
Regards,
Blanca
Community Team
KMDonlon
May 25, 2020Virtuoso
I can confirm a max of 7 log entries, all entries we're logged with no maximum on previous firmwares
- FURRYe38May 25, 2020Guru - Experienced User
Thanks for letting us know others are seeing this. Hopefully NG will review this soon.
- KMDonlonJun 17, 2020VirtuosoLog entries started to work properly again, getting more than 7 again.... Not sure what changed
- FURRYe38Jun 17, 2020Guru - Experienced User
Interesting. And no FW updates. :smileyfrustrated:
- KMDonlonJun 17, 2020VirtuosoVery interesting.... puzzling for sure
- FURRYe38Jun 17, 2020Guru - Experienced User
Seeing more in the logs awell since putting my Orbi AX back online yesterday in router mode. :smileywink:
- KMDonlonJun 17, 2020VirtuosoI have never had mine in AP mode ever, only router mode... Super weirdness going on
- FURRYe38Jun 17, 2020Guru - Experienced User
Ya, mines been mostly AP Mode.
Wondering if something they can fix in the cloud services that the Orbi is tied too. :smileyfrustrated:
- vfromdcJun 17, 2020Guide
Nothing changed for me, I still have 7 entries as before.
- Chuck_MJun 18, 2020Mentor
My RBR850 only has about 7 log entries in the system. All options are checked on the left side. In Router mode, works fine but the logging cape seems to be broken.
- KMDonlonJun 18, 2020VirtuosoChuck_M, just got home from work, log is full however it cuts off several hours after I left this morning starting about 3 hours later logging entries. Now there seems to be some sort of total entries or some time constraints... Will have to count total entries tomorrow to see.... annoying "bug" for sure
- Chuck_MJun 19, 2020Mentor
I will go back and do the same and report.
- KMDonlonJun 20, 2020Virtuoso2 days in a row of exactly 34 entries when I get home from work. Cleared it 12 hours prior each morning before checking it when I get home. Odd part is it seems to skip logging for a few hours early on so I am not sure if it removing early entries once it hits 34??
I only have the Router Operations tick box checked FYI - KMDonlonJun 22, 2020VirtuosoVery odd, today (06-22-20) my logs only show 7 entries again when I got home from work this evening. This is bizzare
- Chuck_MJun 23, 2020Mentor
Mine too.. only about 7 entries that never seem to change and are useless.
- Blanca_OJul 06, 2020NETGEAR Employee Retired
Hi, All,
This has been brought up already to our product teams. We will provide update once new information will be available.
Regards,
Blanca
Community Team - KMDonlonJul 25, 2020VirtuosoFor the past 3 days now my logs are back to "unlimited" entries. I have done nothing on my end so I don't understand what is causing this. Is there a cloud service tied into the logs?
- FURRYe38Jul 25, 2020Guru - Experienced User
Anything is possible when it comes to Orbi. Remember the one FW update fiasco back in March? That was tied to some cloud services on there side.
- vfromdcJul 25, 2020Guide
There is no change in the log entries for me, still 7.
- vfromdcAug 13, 2020Guide
There is a newer firmware available as a Hot fix which I cannot update to, automatically. I am new to Netgear, not sure I understand the difference between a regular firmware update and a hot fix. Also do I need to update to this version? Not sure whether it will have any effect on number of log entries that I am still having issues with. Thank you.
- Chuck_MAug 13, 2020Mentor
I am at version V3.2.15.32_1.3.25 on RBR850 and only have 7 or so log entries.
I dont think this issue has been fixed yet.
- KMDonlonAug 13, 2020VirtuosoIt 100% has NOT been fixed yet....
- vfromdcAug 23, 2020Guide
After updating to V3.2.16.6, my log entries have gone up from 7 to 27. The information in the logs still the same, sowing connection time, MAC address and IP address.