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Forum Discussion

BarneyH's avatar
BarneyH
Follower
Jun 15, 2020

RBK853 & RBS50Y - when is compatibility coming?

Am I right in thinking that the RBK853 and outdoor RBS50Y are still incompatible with each other?   I can't get my RBS50Y to join in Orbi mode. I then thought I could at least ask the RBS50Y to ext...
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Jun 21, 2020

Hi BarneyH

 

Welcome to NETGEAR Community!

 

Orbi Outdoor Satellite (RBS50Y/v2) works with the Orbi AX in Extender mode. We  were able to confirm this from engineering team that it is supported. Please make sure that the Orbi Outdoor Satellite is on the latest Extender mode firmware v1.0.0.46. 

 

Here's a reference How do I set up my Orbi Outdoor Satellite in Extender Mode?

 

Regards,
Blanca
Community Team

  • FURRYe38's avatar
    FURRYe38
    Guru
    Jun 22, 2020

    Thank you for letting us know about this. 

  • zinca's avatar
    zinca
    Guide
    Jun 25, 2020

    How did you get the outdoor satellite to load that firmware? Every time I try it says the firmware is not compatible. I downloaded the zip file from Netgear, extracted the file, and attempted to install. This process worked fine to install the Pro Firmware, revert to the Orbi normal firmware, but rejected both the older and newer releases of the Extender firmware. I tried this both before and after factory resets, no success. RBS50Y unit working fine as satellite using both Orbi and Pro Firmware but won't switch to Extender. I see there are V1 and V2 models of the RBS50Y, can the V1 accept this firmware? Is there some other trick to it? Some way to check the firmware file? 

    • FURRYe38's avatar
      FURRYe38
      Guru
      Jun 25, 2020

      What broswser are you using? Try IE11 or Firefox? 

      What Orbi version of FW is currently loaded on the RBSY? 

      Blanca_O 

      zinca wrote:

      How did you get the outdoor satellite to load that firmware? Every time I try it says the firmware is not compatible. I downloaded the zip file from Netgear, extracted the file, and attempted to install. This process worked fine to install the Pro Firmware, revert to the Orbi normal firmware, but rejected both the older and newer releases of the Extender firmware. I tried this both before and after factory resets, no success. RBS50Y unit working fine as satellite using both Orbi and Pro Firmware but won't switch to Extender. I see there are V1 and V2 models of the RBS50Y, can the V1 accept this firmware? Is there some other trick to it? Some way to check the firmware file? 

       

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired
      Jun 29, 2020

      Hi zinca

       

      The Orbi Outdoor Satellite might still be in Orbi mode when you load the Extender firmware. Kindly follow steps here to set it to Extender mode. Once done, try again loading the firmware. 

       

      Regards,
      Blanca
      Community Team

      • zinca's avatar
        zinca
        Guide
        Jul 30, 2020

        I tried doing this a number of times in every imagineable way, but it nothing ever happens. Lights never pulse white and blue as described and it never switches over to ext mode.