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Forum Discussion

BarneyH's avatar
BarneyH
Follower
Jun 15, 2020

RBK853 & RBS50Y - when is compatibility coming?

Am I right in thinking that the RBK853 and outdoor RBS50Y are still incompatible with each other?   I can't get my RBS50Y to join in Orbi mode. I then thought I could at least ask the RBS50Y to ext...
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Jun 21, 2020

Hi BarneyH

 

Welcome to NETGEAR Community!

 

Orbi Outdoor Satellite (RBS50Y/v2) works with the Orbi AX in Extender mode. We  were able to confirm this from engineering team that it is supported. Please make sure that the Orbi Outdoor Satellite is on the latest Extender mode firmware v1.0.0.46. 

 

Here's a reference How do I set up my Orbi Outdoor Satellite in Extender Mode?

 

Regards,
Blanca
Community Team

zinca's avatar
zinca
Guide
Jun 25, 2020

How did you get the outdoor satellite to load that firmware? Every time I try it says the firmware is not compatible. I downloaded the zip file from Netgear, extracted the file, and attempted to install. This process worked fine to install the Pro Firmware, revert to the Orbi normal firmware, but rejected both the older and newer releases of the Extender firmware. I tried this both before and after factory resets, no success. RBS50Y unit working fine as satellite using both Orbi and Pro Firmware but won't switch to Extender. I see there are V1 and V2 models of the RBS50Y, can the V1 accept this firmware? Is there some other trick to it? Some way to check the firmware file? 

  • FURRYe38's avatar
    FURRYe38
    Guru
    Jun 25, 2020

    What broswser are you using? Try IE11 or Firefox? 

    What Orbi version of FW is currently loaded on the RBSY? 

    Blanca_O 

    zinca wrote:

    How did you get the outdoor satellite to load that firmware? Every time I try it says the firmware is not compatible. I downloaded the zip file from Netgear, extracted the file, and attempted to install. This process worked fine to install the Pro Firmware, revert to the Orbi normal firmware, but rejected both the older and newer releases of the Extender firmware. I tried this both before and after factory resets, no success. RBS50Y unit working fine as satellite using both Orbi and Pro Firmware but won't switch to Extender. I see there are V1 and V2 models of the RBS50Y, can the V1 accept this firmware? Is there some other trick to it? Some way to check the firmware file? 

     

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jun 29, 2020

    Hi zinca

     

    The Orbi Outdoor Satellite might still be in Orbi mode when you load the Extender firmware. Kindly follow steps here to set it to Extender mode. Once done, try again loading the firmware. 

     

    Regards,
    Blanca
    Community Team

    • zinca's avatar
      zinca
      Guide
      Jul 30, 2020

      I tried doing this a number of times in every imagineable way, but it nothing ever happens. Lights never pulse white and blue as described and it never switches over to ext mode.

      • FURRYe38's avatar
        FURRYe38
        Guru
        Jul 30, 2020

        Something to contact NG support about. 

        zinca wrote:

        I tried doing this a number of times in every imagineable way, but it nothing ever happens. Lights never pulse white and blue as described and it never switches over to ext mode.