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Cjohn7's avatar
Cjohn7
Aspirant
Nov 21, 2020

RBK853 Satellites are EXTREMELY slow. At this price, I'm sure something is wrong

Hi all, Just bought a brand new RBK853 system.  My ATT fiber is 1GB.  The ATT Modem/router Wifi gives out about 200-300 mbps when next to the router. I am running the Orbi in AP mode because my AT...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 21, 2020

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite

 

What i'm getting with my 12 Max phone using v16.6 and RBS are wireless connected:

  • Cjohn7's avatar
    Cjohn7
    Aspirant
    Nov 21, 2020
    My house is 4200 sq ft.
    During my last test I only had one satellite set up on the 1st floor. I would say its at least 30’ away.
    Connection to RBR was good. Speed very slow.... a crawl. Speed test sometimes would just spin trying to find nearest server.

    Previous test was having satellite in same room as RBR. line of sight. Speed was only 100mbps.
    Both satellites were behaving same way. So I don’t think its a defective hardware issue.

    Seems the satellites just aren’t providing any strong speed even close to the RBR.

    I’ve tried factory reset on both RBR and RBS and still same issue.

    Thanks,
    Chris
    • Mstrbig's avatar
      Mstrbig
      Master
      Nov 22, 2020
      Cjohn7 wrote:
      My house is 4200 sq ft.
      During my last test I only had one satellite set up on the 1st floor. I would say its at least 30’ away.
      Connection to RBR was good. Speed very slow.... a crawl. Speed test sometimes would just spin trying to find nearest server.

      Previous test was having satellite in same room as RBR. line of sight. Speed was only 100mbps.
      Both satellites were behaving same way. So I don’t think its a defective hardware issue.

      Seems the satellites just aren’t providing any strong speed even close to the RBR.

      I’ve tried factory reset on both RBR and RBS and still same issue.

      Thanks,
      Chris

      Check your network connection cable to the ISP modem. If it is CAT5, you will be limited to the 100Mbps. If it is Cat5, upgrade to Cat5e or Cat6. 

      The satellites are a different issue. Maybe interference. try changing WIFI channels.

      • Cjohn7's avatar
        Cjohn7
        Aspirant
        Nov 22, 2020
        I am using a Cat6 cable. The router is working as expected. Very fast wired and wireless speed.

        The satellites have no speed though. I tried different channels and different locations.
        Fastest was only 100-120 mbps when the satellite was in same room as router.
        But when moved further the speed drops to unusable speeds.

        Thanks,
        Chris