NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBK853 Satellites are EXTREMELY slow. At this price, I'm sure something is wrong
Hi all, Just bought a brand new RBK853 system. My ATT fiber is 1GB. The ATT Modem/router Wifi gives out about 200-300 mbps when next to the router. I am running the Orbi in AP mode because my AT...
My house is 4200 sq ft.
During my last test I only had one satellite set up on the 1st floor. I would say its at least 30’ away.
Connection to RBR was good. Speed very slow.... a crawl. Speed test sometimes would just spin trying to find nearest server.
Previous test was having satellite in same room as RBR. line of sight. Speed was only 100mbps.
Both satellites were behaving same way. So I don’t think its a defective hardware issue.
Seems the satellites just aren’t providing any strong speed even close to the RBR.
I’ve tried factory reset on both RBR and RBS and still same issue.
Thanks,
Chris
During my last test I only had one satellite set up on the 1st floor. I would say its at least 30’ away.
Connection to RBR was good. Speed very slow.... a crawl. Speed test sometimes would just spin trying to find nearest server.
Previous test was having satellite in same room as RBR. line of sight. Speed was only 100mbps.
Both satellites were behaving same way. So I don’t think its a defective hardware issue.
Seems the satellites just aren’t providing any strong speed even close to the RBR.
I’ve tried factory reset on both RBR and RBS and still same issue.
Thanks,
Chris
Cjohn7 wrote:
My house is 4200 sq ft.
During my last test I only had one satellite set up on the 1st floor. I would say its at least 30’ away.
Connection to RBR was good. Speed very slow.... a crawl. Speed test sometimes would just spin trying to find nearest server.
Previous test was having satellite in same room as RBR. line of sight. Speed was only 100mbps.
Both satellites were behaving same way. So I don’t think its a defective hardware issue.
Seems the satellites just aren’t providing any strong speed even close to the RBR.
I’ve tried factory reset on both RBR and RBS and still same issue.
Thanks,
Chris
Check your network connection cable to the ISP modem. If it is CAT5, you will be limited to the 100Mbps. If it is Cat5, upgrade to Cat5e or Cat6.
The satellites are a different issue. Maybe interference. try changing WIFI channels.
- I am using a Cat6 cable. The router is working as expected. Very fast wired and wireless speed.
The satellites have no speed though. I tried different channels and different locations.
Fastest was only 100-120 mbps when the satellite was in same room as router.
But when moved further the speed drops to unusable speeds.
Thanks,
ChrisWhen you are moving away from the RBR, did you disable the wifi radio on your device for 5 seconds then back on to see if it picks the closer RBS? It's up wifi devices to pick and choose where they connect and some will keep the connection with the farther signal until there forced to disconnect then re-connect after enabling of the wifi radio.
- Yes, i made sure I was connected to the satellite. Both wireless and wired to the satellite. Same result. Very slow speed.
