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Forum Discussion
wouterlet
Oct 28, 2020Aspirant
RBK853 seems to have no internet for a sec after opening connection
I have an RBK853, the connectionrange is great. Speed is very good. But I have the thing when I open a website on my phone or laptop for a sec there is an an error DNS_PROBE_FINISHED_NXDOMAIN. When I...
FURRYe38
Oct 28, 2020Guru - Experienced User
If your ISP modem has a built in router, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
I recommend trying option #2 first...
arlomike
Oct 28, 2020Apprentice
Sounds like the infamous DNS issue with Orbi. Do a search on this forum
- FURRYe38Oct 28, 2020Guru - Experienced User
Let check the configuration of the modem first...they maybe in a double NAT condition.
- wouterletOct 28, 2020Aspirant
Thanks for your answer! I found multiple DNS problem threats but without a real solution. Did I miss the solution or does Neatgear sell €1200 products that can't even handle the most basic actions???