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Forum Discussion
vveduvv
Dec 12, 2019Aspirant
RBK853 wireless region
Dear all, I've recently purchased an Orbi RKB853 system and everything works OK but I have some problems regarding the Wifi connected devices. They appear to be connected but after a random time betwe...
FURRYe38
Dec 12, 2019Guru - Experienced User
Does this process work for you?
https://community.netgear.com/t5/Orbi/ORBI-RBK53-Region-Change/m-p/1824954#M75952
vveduvv wrote:
Dear all, I've recently purchased an Orbi RKB853 system and everything works OK but I have some problems regarding the Wifi connected devices. They appear to be connected but after a random time between 5-10min they appear connected but with no Internet connection. However, all wired devides attached to the Orbi system have no problems at all. I suspect it's a wifi region issue, because I'm in Europe and the Orbi system comes from the US and its region is "North America" I've seen in other discussions how to change the region using rbk50, however I've found nothing on rbk852. Any help would be appreciated. Thanks in advance!
vveduvv
Dec 12, 2019Aspirant
Hi,
Already tried it, but no luck:
root@RBR850:/# rm /tmp/firmware_region
rm: can't remove '/tmp/firmware_region': No such file or directory
- FURRYe38Dec 12, 2019Guru - Experienced User
Possible that the Orbi AX isn't supporting of other reagions as of yet. Or the US versions can't be changed.
You might contact NG support about this and see.
- vveduvvDec 12, 2019Aspirant
Thanks FURRYe38. I just opened a ticket, I'll keep you updated with the NG support response
Regards
- mrbrightside1Dec 17, 2019Aspirant
Any update?