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Forum Discussion
ElCapo
Dec 27, 2021Luminary
RBK853 With Ethernet Backhaul Satellites Drop Out
Hello I have just replaced my RBK53 with RBK853 and am having issues with my satellites. My setup is as follows: Router connected to VirginMedia for Internet 2x Satellites directly conne...
FURRYe38
Dec 27, 2021Guru - Experienced User
Was the RBS first wirelessly synced to the RBR first?
What is the CAT# cable being used? CAT6 is recommended.
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
- ElCapoDec 27, 2021Luminary
Hi
On the first question, I actually added them as wireless first accidently. My intention was to do it through Ethernet at the start, however, i realised after I set up that one end was unplugged!!! So I connected via ethernet after initial set up.
The cat cable is CAT6.
Distance is a little hard to measure as the crow flies, but I would say as staight line they are just under 30ft, obviously with walls, stairs etc in the way :-)
Thanks
Andy- FURRYe38Dec 27, 2021Guru - Experienced User
Possible distance could be a factor, I would try moving the RBS out a bit farther if possible, or turn down the power output on the RBR from 100% to 50% and see if anything appears on th RBS.
- ElCapoDec 31, 2021Luminary
Hi
Just thought i would respond back in here with a few follow on questions. I am making some progress in sorting this and will come back with findings shortly.
However, one thing i have tried is a complete factory reset of my RBR850. After going through the rebuild process (without any satellites added at this stage, I will do that one by one later)... I completed the build and straight away the RBR850 stated it had a satellite offline called "Lounge" and also within attached devices it had 94 devices "offline". How can it remember this if I have factory reset the ORBI? Where is it getting this information from?
Cheers
Andy