NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBK963 Mystery Satellites appearing when using wired backhaul
So I set up my new Orbi system first wirelessly. The orbi app and the website shows one router and 2 Satellies. Makes sense right? Not if I connect ethernet to the router and satellies via via CAT7 c...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the RBS directly connected to the back of the RBR or is there a LAN switch in between the RBR and RBS?
Did you first wirelessly sync the RBS to the RBR, then ethernet connect them?
Do you have an older Orbi system or is this all new for you?
Hi Yld2rob
May we also request for the following information:
- Firmware version
- Orbi App version
- Unmanaged switch model number
- Have you tried to remove the switch? If so, were you able to reproduce the issue?
- Kindly access the Router Web UI and check if you see these mystery satellites.Looking forward to your response.
Regards,
Blanca
Community Team
