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Forum Discussion
gurnio114
Nov 27, 2021Aspirant
RBKE963 poor connection to Nest cameras
Had a nighthawk R8000 in a 3 level approximately 2500 sq foot ski townhouse. Eufy cameras, roku, nest cameras, etc all worked well with the exception of occasional drop outs on the cameras farthe...
TC_in_Montana
Nov 30, 2021Virtuoso
gurnio114 wrote:Had a nighthawk R8000 in a 3 level approximately 2500 sq foot ski townhouse.
Eufy cameras, roku, nest cameras, etc all worked well with the exception of occasional drop outs on the cameras farthest from the router (which was in the center of the main level)
Now upgraded to RBKE963, and frankly amazed at how poorly the system works.
Nest camera 20 feet away from the main router, (installed in the same place as the R800) initially didn't work at all, and now work only poorly with iot network set up and manually set to channel 11 (auto setting wouldn't connect at all) Main SSD wont even work with nest cameras,...they don't even connect.
Satellites are wired backhaul and the app appears to think theyre working properly.
One is in the basement, and one on the third floor.
What am I doing wrong? surely the flagship ORBI mesh product must work better than a 5 year old router?
While I can't speak to Nest cameras since I have none, I do have 8 WiFi connected Arlo cameras that connected and remain connected with no issues with the RBKE963. I also set my RBKE963 up with the same SSID/password as the router it replaced, and ALL connected devices reconnected with no issues.
The RBKE963 has quite a bit more power than some of the older Orbis and many older routers. I see you have 2500SqFt but using the router and two satellites. Note that the RBKE963 says that the 3 pack (Router + 2 Satellites) cover up to 9,000 SqFt. It could be that you have just too much coverage and the cameras are bouncing between router and satellites. Check your router log and see if you see the camera disconnecting/reconnecting, or check your attached devices list and see if it is bouncing between router and satellites. You may want to pull one of the Satellites out of the mix and see if that helps (unless you need the satellite in place for wired connectivity. Or as Furry mentioned, dropping the transmit power a bit and see if that helps.
Someone mentioned the Nest can do either 5GHz or 2.4Ghz connectivity. If that's the case, you may want to see if it works better on one band over the other. With the IoT band, you can select to broadcast it only on 2.4GHz, 5GHz, or both, so you have a bit of customization there as well.