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Forum Discussion
wifiwf
Dec 06, 2022Tutor
RBKE963 satellite dead/bricked after a power cut?
Hello all, I hope you can help me, Today there was a power cut, and when the power returned, my mesh didn't come back with it. The router is fine, but none of the satellites wanted to connect...
- Dec 07, 2022
Fixed it!
I read about the 30/30/30 reset and that did the trick!
Thank you for your assistance
FURRYe38
Dec 06, 2022Guru - Experienced User
Try a factory reset on the RBR AND RBS and walk thru the setup wizard and try to add it during the setup wizard.
If this fails, I would open a support ticket with NG and have them help you with the faulty RBS.
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/about/contact-us/
wifiwf
Dec 07, 2022Tutor
Fixed it!
I read about the 30/30/30 reset and that did the trick!
Thank you for your assistance
- FURRYe38Dec 07, 2022Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡 - wifiwfDec 07, 2022Tutor
30 / 30 / 30 explained
I found this method here: https://swiftmoves.blog/how-to-reset-orbi-every-known-method/
With the satellite on, you hold its reset button down for 30 seconds, then turn the satellite off but keep holding the reset for another 30 seconds, then power on the satellite while continuing to holding its reset.
So you hold the reset for a total of 90 continuous seconds
- FURRYe38Dec 07, 2022Guru - Experienced User
Yep.