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Forum Discussion
kemcfarling
Jan 25, 2024Aspirant
RBKE963B Frequent buffering with streaming
Recently upgraded from a Nighthawk router to #RBKE963B MESH. I never had any buffering issues with the Nighthawk, but have had frequent buffering issues while streaming (e.g. Netflix, Amazon) since t...
- Feb 01, 2024
Sorry for the delay in responding - yes, disabling traffic monitoring did the trick. Thank you again for the assist!
plemans
Jan 25, 2024Guru - Experienced User
What modem/gateway is the orbi connected to?
is the tv/receiver hardwired into the router or one of the satellites?
is ipv6 enabled?
What actual speeds do you pay for and receive?
Reason I ask this is some services such as netflix/amazon dynamically change your resolution. If you have a better connection, it might be negotiating a faster speed that your service isn't capable of.
It could also be the modems connection if its hardwired in. So its good to check that.
kemcfarling
Jan 25, 2024Aspirant
What modem/gateway is the orbi connected to?
Arris S33 cable modem; the modem is plug directly to the Orbi router.
is the tv/receiver hardwired into the router or one of the satellites?
The TV/receiver (Onkyo TX-NR686) is hardwired to a CISCO SG102-24 switch. The switch is hardwired to the Orbi router.
The TV/Receiver is operating using the most current Onkyo firmware.
is ipv6 enabled?
Yes
What actual speeds do you pay for and receive?
948 Mbps down, 24 Mbps up
- owlynJan 25, 2024LuminaryMake sure that Traffic Meter is turned off.
- owlynJan 26, 2024LuminaryDid turning off traffic monitoring fix it?
- kemcfarlingFeb 01, 2024Aspirant
Sorry for the delay in responding - yes, disabling traffic monitoring did the trick. Thank you again for the assist!
- FURRYe38Jan 26, 2024Guru - Experienced User
kemcfarling wrote:
What modem/gateway is the orbi connected to?
Arris S33 cable modem; the modem is plug directly to the Orbi router.
is the tv/receiver hardwired into the router or one of the satellites?
The TV/receiver (Onkyo TX-NR686) is hardwired to a CISCO SG102-24 switch. The switch is hardwired to the Orbi router.
The TV/Receiver is operating using the most current Onkyo firmware.
You might try this RCVR directly connected to the back of the RBR with out the switch in the middle to check this.
is ipv6 enabled?
Yes
Does the ISP support IPv6 natively from there services?
What actual speeds do you pay for and receive?
948 Mbps down, 24 Mbps up