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Forum Discussion
RBR 350 Internet connection sporadically interrupted
I have an "askey rtl 6300" 5G outdoor router. For some time now, the Orbi has been losing the internet connection. The LED ring lights up purple. A normal software restart does not help. I have to di...
What mode is the ISP router working in? Router gateway or bridge? Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Hi FURRYe38,
The ISP router is in the IP Pass-Through mode. It has no WIFI or DHCP funtion. SO the Orbi router gets the Internet IP Addr from the modem. I had in the night the same issue again and in the morning it was also not possibe to connect to the ORBI Webpage via LAN or WLAN. My device got an IP address from the Orbi. I had again unplug the Orbi
Ok, lets try this, set the ISP for router mode/remove the IP Pass thru feature or disable it. Set the RBR for AP mode. Connect the RBR to the ISP router using the RBRs WAN port to the LAN port on the ISP router...