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Forum Discussion
maxne
Dec 20, 2021Tutor
RBR 350 Internet connection sporadically interrupted
I have an "askey rtl 6300" 5G outdoor router. For some time now, the Orbi has been losing the internet connection. The LED ring lights up purple. A normal software restart does not help. I have to di...
maxne
Dec 21, 2021Tutor
Hi FURRYe38,
The ISP router is in the IP Pass-Through mode. It has no WIFI or DHCP funtion. SO the Orbi router gets the Internet IP Addr from the modem. I had in the night the same issue again and in the morning it was also not possibe to connect to the ORBI Webpage via LAN or WLAN. My device got an IP address from the Orbi. I had again unplug the Orbi
FURRYe38
Dec 21, 2021Guru - Experienced User
Ok, lets try this, set the ISP for router mode/remove the IP Pass thru feature or disable it. Set the RBR for AP mode. Connect the RBR to the ISP router using the RBRs WAN port to the LAN port on the ISP router...
- maxneDec 21, 2021Tutor
Hi, FURRYe38!
The ISP has no router function. So the AP function at the Orbi is no option.
- FURRYe38Dec 21, 2021Guru - Experienced User
Well you mentioned that your using IP Pass thru. If so, then your modem does have a router function or it would not have IP Pass Thru if it's was just a modem only.
Is this the unit you have? https://www.4gltemall.com/askey-rtl0300.html
Seems to indicate a router here.I would get with the ISP regardless and ask them if they see anything on the Modem or logs that would inidcate something disconnecting on the modems WAN port. PINK front LED means the RBR can't get connection to the modem, mode is not passing traffic to the RBR or the WAN port is not plugged in. https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
- maxneDec 21, 2021Tutor
yes, sorry maybe bad wording. Yes it is only a modem.