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Forum Discussion
Jonnybunker
Nov 22, 2020Guide
RBR 750 and 2 RBS 750 - All devices Connecting to Router Only
I was doing some troubleshooting on something compeltetely unrelated, but then realized that all of my devices are showing connecting to only my main Router, the RBR750. I have checked both the satel...
Jonnybunker
Nov 23, 2020Guide
Sorry , forgot those details !
Here is setup :
Firmware V3.2.16.6_1.4.4
3 story house , 2950 sq feet , built 2019
Main Router up on 3rd floor master closet- east side of house , where modem is (I know probably not ideal)
RBS750 on 2nd floor, west side of house
RBS750 on 1st floor , east side of house
Disabled Armor to test and will try the other troubleshooting as well! Attached the router firmware and this matched the Satellite Firmware when I checked earlier. Did a “check for new” but didn’t find anything
Thanks foe the help !
The odd thing is when I logged into Armor , it showed a ton more devices connected than my Orbi app was displaying. Rebooting router now to see if armor being disabled fixes
Here is setup :
Firmware V3.2.16.6_1.4.4
3 story house , 2950 sq feet , built 2019
Main Router up on 3rd floor master closet- east side of house , where modem is (I know probably not ideal)
RBS750 on 2nd floor, west side of house
RBS750 on 1st floor , east side of house
Disabled Armor to test and will try the other troubleshooting as well! Attached the router firmware and this matched the Satellite Firmware when I checked earlier. Did a “check for new” but didn’t find anything
Thanks foe the help !
The odd thing is when I logged into Armor , it showed a ton more devices connected than my Orbi app was displaying. Rebooting router now to see if armor being disabled fixes
FURRYe38
Nov 23, 2020Guru - Experienced User
Be sure to power OFF the RBR after disabling Armor then back ON after 30 seconds.
What is the distance between the router and satellite(s)?
Try turning down the power output of the RBR as well.
- JonnybunkerNov 23, 2020GuideSorry missed your 2nd reply- they are probably about 25-35 feet from each other but i haven’t walked the exact distance- 1sr satellite is probably a bit closer.
- FURRYe38Nov 23, 2020Guru - Experienced User
25ft is a bit too close.